Head of Managed Security Service Provider

About Neo

AI agents are now running on every endpoint in the enterprise. They read credentials, call APIs, connect to MCP servers, and move data, often with no security team watching. Neo is the agentic software control company. We give SecOps teams a live inventory of every agent, extension, and MCP server across their organization, show how each is configured, and enforce policy on every action at the endpoint before it reaches sensitive data or systems.

Neo launched with $100M from Andreessen Horowitz and Bessemer Venture Partners. We are an AI-native team building the control layer for an AI-native world, and we expect every function, including finance and operations, to operate that way.

About the Role

Neo Security is hiring a Head of MSSP to build and scale our Managed Security Service Provider (MSSP) business. This is a strategic, hands-on leadership opportunity to establish a critical route to market and accelerate the adoption of Neo's agentic AI security platform through leading managed security providers.

You'll own the MSSP strategy from the ground up, identifying and developing high-value partnerships, building joint go-to-market initiatives, and creating scalable, revenue-generating relationships. Working closely with Sales, Product, Engineering, Marketing, and executive leadership, you'll help MSSPs bring Neo's capabilities to their customers as part of their managed security offerings.

We're looking for an entrepreneurial leader with deep relationships across the MSSP ecosystem, a proven track record of building partner-driven revenue, and the ability to turn strategic partnerships into measurable business results. This is an opportunity to shape an entirely new market category and build a meaningful business within one of cybersecurity's most exciting emerging companies.

What You'll Do

• Develop and execute Neo's MSSP strategy, building a scalable partner ecosystem that drives revenue, market expansion, and customer adoption.
• Identify, recruit, and establish strategic relationships with leading national, regional, and global MSSPs.
• Build executive-level relationships with MSSP leadership, including business development, product, security operations, and go-to-market teams.
• Develop joint business plans, commercial models, and go-to-market strategies that align Neo's capabilities with MSSP service offerings.
• Work closely with Product and Engineering to define integrations, technical requirements, and capabilities that enable MSSPs to operationalize Neo's platform.
• Drive the development and launch of managed security offerings incorporating Neo's agentic AI visibility, control, and policy enforcement capabilities.
• Own partner-sourced and partner-influenced pipeline, revenue targets, forecasting, and overall MSSP business performance.
• Collaborate with Sales and Solutions Engineering to identify opportunities, support complex sales cycles, and accelerate partner-led customer acquisition.
• Build partner onboarding, enablement, training, and engagement programs that support successful adoption and long-term growth.
• Establish performance metrics, business reviews, and operating processes to measure partner productivity, revenue contribution, and program effectiveness.
• Represent Neo at industry events, partner meetings, and executive engagements to expand our presence within the MSSP community.
• Leverage AI and automation to streamline partner operations, improve productivity, and build scalable, AI-native business processes.
• Help shape the long-term MSSP organization, including partner strategy, resources, and future team development.

Requirements

• 10+ years of experience in cybersecurity sales, channel development, strategic alliances, or business development, including significant experience working directly with MSSPs.
• Proven success building, launching, and scaling MSSP partnerships and revenue-generating programs within the cybersecurity industry.
• Established relationships with leading MSSPs and a strong understanding of the managed security services ecosystem.
• Demonstrated ability to develop new strategic partnerships from initial engagement through commercial agreement, solution development, and revenue generation.
• Deep understanding of MSSP business models, including managed service delivery, recurring revenue, pricing, consumption models, and partner economics.
• Strong knowledge of enterprise cybersecurity, including endpoint security, MDR, XDR, security operations, and emerging AI security technologies.
• Experience developing joint go-to-market strategies, partner enablement programs, and scalable indirect sales motions.
• Proven ability to own revenue targets, build pipeline, and drive measurable commercial outcomes through strategic partnerships.
• Strong executive presence, negotiation skills, and the ability to build trusted relationships with senior leaders across partner organizations.
• Ability to work cross-functionally with Sales, Product, Engineering, Marketing, and executive leadership.
• Entrepreneurial, hands-on mindset with the ability to operate independently, navigate ambiguity, and build programs from scratch.
• Advanced proficiency with AI tools and a strong interest in leveraging AI to improve business processes and accelerate growth.
• Willingness to travel as needed for partner engagements and industry events.

Nice to Haves

• Experience building an MSSP business or partner ecosystem at an early-stage, high-growth cybersecurity company.
• Existing executive relationships with major MSSPs and managed security providers across North America and globally.
• Experience at a leading cybersecurity company such as CrowdStrike, SentinelOne, Palo Alto Networks, Sophos, or a similar security platform provider.
• Familiarity with agentic AI, AI security, endpoint-based controls, and emerging enterprise AI security challenges.
• Experience developing MSSP-specific product integrations, managed service offerings, or consumption-based commercial models.
• Experience establishing strategic partnerships that resulted in significant new ARR and sustained revenue growth.
• Background in building and leading MSSP or strategic alliances teams.
• Experience working with global partners and cross-functional teams across multiple geographies.