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H&M

Global fast-fashion retailer of affordable clothing

Department Manager

Retail Store ManagementPosted on Nov 12
Full-timeOstend, BelgiumNo salary listedIn-person

About the Job

Requirements

  • Leadership skills and experience in retail.
  • Motivation and empathy to inspire the team and create a good shopping experience.
  • A clear focus on planning and prioritization to run the store efficiently.
  • The ability to think analytically, flexibly, and with a solution-oriented approach.
  • A team-oriented working style, clear communication, and active listening.
  • A passion for fashion, trends, and commerce.

Responsibilities

  • Lead and support the team while fostering an inclusive culture centered on collaboration and entrepreneurship.
  • Ensure an excellent operational and visual in-store experience for customers and colleagues.
  • Create a strong visual and commercial presentation for customers using service tools.
  • Analyze sales and budget targets and develop optimization measures.
  • Plan tasks and staffing efficiently and ensure smooth operational processes across the shop floor, warehouse, checkouts, fitting-room routines, and daily store opening and closing.
  • Develop the team strategically through targeted recruitment, onboarding, regular feedback conversations, performance evaluations, and individual development plans.
  • Work closely with the team to help customers feel confident and express themselves through current trends and timeless styles.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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