Continental Services

Contract dining and corporate catering services

Catering Banquet Server

Dining, Bar & Counter ServiceUpdated on Nov 10

Full-timeAuburn Hills, MI, USA$20.48 /hrIn-person

About the Job

Requirements

Excellent communication and interpersonal skills.
Strong organizational and time-management skills, including the ability to manage multiple caterings independently.
Decision-making skills and the ability to work under stress, think quickly, and stay calm in a crisis.
Ability to manage in a diverse environment focused on client and customer service.
Knowledge of food, food hygiene (including hazard analysis and critical control points), and food preparation.
Flexibility to work variable start and end times, including some evenings, weekends, or holidays, and to be on their feet for several hours at a time.
Ability to handle cash and perform some supervisory duties.
Knowledge of Microsoft Word and Excel is preferred.
High standards of personal hygiene and appearance are preferred.

Responsibilities

Manage the online catering system to create work orders for meal preparation, delivery, and setup.
Work with guests to understand all event requirements before the event.
Transport meals and associated items to events and complete setup according to guest requirements and company standards.
Clean up the venue after events, ensuring no food, plates, beverages, or other items remain.
Follow up with guests to determine whether the event was successful.
Perform general kitchen duties, including cleaning, stocking, and food preparation.

Desired Qualifications

Two or more years of restaurant experience.
Three or more years of catering experience.
Excellent customer service and interpersonal skills.
Organization and multitasking ability with attention to detail.
Experience using point-of-sale systems.
ServSafe training.

The Catering Banquet Server is responsible for creating a consistent, quality product and culinary experience, while also providing exceptional customer service, presentation, and a clean and safe eating environment.

Schedule: Monday - Friday.

Excellent communication and interpersonal skills
Management of online catering system to create work orders with regard to meal preparation and delivery and setup.
Work with, and understand all guest requirements before the event.
Transport meals and associated items to event and complete set up requirements stated by the guest and company standards.
Clean up venue after event to ensure no food, plates, beverages or other items remain behind
Follow up with guest to insure event was successful for them and their guest.
Strong organizational and time management skills
Decision making skills
Ability to manage in a diverse environment with a focus on client and customer services
Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
The ability to think quickly, work in stressful circumstances and stay calm in a crisis
Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation
Flexibility to work with different start and end times according to catering need for the day. May involve some evenings, weekends or holidays.
Some cash handling and supervisory duties.
General kitchen duties ie: cleaning, stocking, food prep etc.

Ability to manage multiple caterings at a time. Must be independent and possess strong time management skills.
Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.
High energy level; has demonstrated resilience, endurance and persistence throughout career.
Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.
Places high importance on building and maintaining trust; has a long-range perspective with relationship development; believes in and routinely practices direct and honest communication; actively shares information openly with those who need to know; seeks collaborative resolution of issues; seeks others’ points of view and encourages independent thought; listens well.
Personal values align with the company’s values and culture; treats people with respect and consistency; trustworthy; highly ethical; appreciates and engages in creativity and forward thinking; takes long-range view.

Preferred Qualifications

2+ years restaurant experience
3+ years catering experience
Excellent customer service and interpersonal skills
Organized and capable of multi-tasking with attention to detail
Knowledge of Microsoft applications including word and excel
High standards of personal hygiene and personal appearances
Ability to be on feet for several hours at a time
Experience using POS systems preferred
Servsafe training preferred

About the Company

Continental Services

Contract dining and corporate catering services

Continental Services is a contract dining management company that provides fresh, handcrafted food for corporate workplaces, grab-and-go pantry-style vending, special events, and luxury yachts. The company runs on long-term contracts and event-based services, delivering tailored dining solutions through on-site staffing, menu design, catering operations, and specialized yacht provisioning. By managing client needs end-to-end, Continental ensures high-quality food and reliable service for businesses, events, and luxury vessels. What sets Continental apart is its collaborative culture, flexible hours, and a track record of adapting to crises (notably its COVID-19 response, where it fed frontline health workers), along with its focus on reimagining workplace dining. The company’s goal is to be a trusted partner for corporate dining, events, and luxury hospitality by delivering customized, consistent, and dependable food experiences while supporting clients’ operational needs.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: 1989

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