Quality Manager

Quality Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

This position is the site Quality Manager at a K-C facility that manufactures a regulated cosmetics product, Huggies baby wipes. The role provides technical leadership, consultation, coordination, and direction for facility quality control systems to ensure the manufacturing of formulated Wipes products meet required quality specifications and all applicable corporate and regulatory standards. The scope of responsibility and influence includes Quality Assurance, Quality Control, Quality Management, Validation Management, and Sanitary Manufacturing requirements. 

This individual shall provide leadership for significant upgrades of the mill’s quality systems, infrastructure, and procedures.  The Quality Manager shall drive change to mindsets, behaviors, and capabilities to build an empowered Quality Culture throughout the mill, at all levels of the organization.  He/she shall challenge the current methods in order to drive innovation and excellence within the Quality space.  This leader must demonstrate ability to mitigate risks and ensure that finished product quality meets FDA regulatory and corporate guidelines.

The Quality Manager is also responsible for providing direction and alignment for and building the capability and knowledge of the Quality department (18 – 22 team members), with 4-8 of those being direct reports.  The Quality team includes team leaders, technicians, Microbiologists, hygienists, and validation engineers. The Quality Manager must be able to work autonomously with minimal direction, while ensuring alignment and collaboration with the Staff quality teams to define and implement new strategies, per business unit objectives.

The supported infrastructure and systems include water purification systems, formulation batching/blending, eight (8)+ wet converting lines, three (3)+ raw material lines, air handling systems, and a microbiological laboratory. The incumbent reports to the Sr. Quality Manager – KCNA Baby & Child Care (BCC) and is a core member of the site Leadership Team.

In this role, you will:

• Demonstrate safety as a value by performing all job functions safely, while also complying with corporate policies and departmental procedures, in an effort to reduce risk and eliminate loss.
• Manages self and team in accordance with the expected K-C Leadership Behaviors.
• Effectively achieve results that meet business and individual objectives.
• Drive change and inspire a team to reach new levels with regards to the Quality Culture and Program.
• Establish and maintain good customer rapport, while driving solutions to meet business needs.
• Develop and maintain a strong spirit of partnership.
• Conduct all communications and transactions with the utmost integrity.
• Communicate fully with superiors, teammates, and others who have a need to know.
• Execute continuous improvement activities for established processes and initiates development of new processes.

Position-Specific Accountabilities:

• Acts as the Quality Management Representative for the Maumelle Facility.
• Ensures the facility maintains adequate systems, personnel, and infrastructure for Quality Assurance (including Microbiological Lab), Quality Engineering, and Supplier Quality Management, to support compliance and meeting organizational quality objectives.
• Ensures activities are in compliance with both ISO 9001-aligned company quality assurance standards and applicable government regulations, such as regulated product Cosmetic Good Manufacturing Practice (GMP) requirements.
• Leads significant Quality Improvement activity to mitigate emerging social media and consumer safety risks – including improvement to Quality Systems as well as facility infrastructure.
• Initiates and executes continuous improvement activities for established processes and supports development and implementation of new quality processes.
• Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed as applicable.
• Ensures there is a robust Internal Audit system for production and quality systems, with timely resolution of identified problems.
• Ensures microbiological and environmental controls are established, maintained, and consistently followed in accordance with K-C standards, while identifying and implementing continuous improvement opportunities.
• Leads the Non-Conformance process to ensure quality-related issues are thoroughly evaluated, investigated, and resolved using established problem-solving methodologies.
• Ensures there is a robust Corrective and Preventative Action (CAPA) system, with connection to sources of input, and timely resolution of identified problems.
• Leads routine Management Reviews of the Quality System
• Provides Quality system expertise, guidance, and training to key customers and stakeholders. Demonstrates, maintains, and builds both personal and team capability in Quality Management Systems (QMS), Good Manufacturing Practices (GMPs), and applicable regulations to support objectives.
• Provide coaching and development of team members in a high performing team environmentBuilds and maintains strong relationships across key Kimberly-Clark functional areas as well as across Kimberly-Clark mills to foster sharing of information, swiping of best practices, and increasing mill expertise to deliver overall KC QMSR and Regulatory compliance.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Bachelor's degree in a science, engineering, or related discipline; and 10+ years broad experience in a Quality, Regulatory Affairs, or regulated product Manufacturing background.
• Knowledge of quality system requirements for Consumer, Cosmetic, and OTC Drug/Pharm or Medical Device products.
• Working knowledge of GMP’s, CAPA, and Validation.
• Strong experience in Sanitary Manufacturing Controls, Microbiological Procedures and Water System testing.
• Experience successfully leading and directing teams, large projects, and influencing multi-functional organizations.

Preferred Qualifications:

• Industry-recognized Quality Manager and/or Auditor certifications
• LEAN 6-Sigma certification – Green Belt or higher
• Diverse background in various Quality Roles

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion. 

#LI-Onsite

Salary Range: 127,600 – 157,600 USDAt Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location

Maumelle Facility

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time