DC Specialist

Job Description

Daily operations

• Run a fixed daily rhythm covering floor walk, shift huddle, KPI review, receiving oversight, dispatch supervision and end-of-day handover.

• Oversee inbound receiving, putaway, picking, QC and dispatch so stock reaches dark stores on time and in full.

• Escalate issues the same day to the Distribution Center Lead instead of letting them accumulate.

Store transfers and fill rate

• Ensure every requested quantity is sent against its Store Transfer (ST) reference and every ST is completed.

• Keep cancelled and reverse STs at zero by clearing pending and aging STs before they become cancellations.

• Check the running fill rate through the day and intervene early if it is trending below target.

Inventory integrity

• Own the monthly cycle count of all SKUs, split into a daily count plan with minimal discrepancy.

• Personally review and approve every cycle count adjustment, so you know about each one.

• Enforce Location Based Inventory (LBI) so pickers always know where a product is, with full compliance.

• Share the list of SKUs expiring within 60 days with the commercial team in the first week of each month, so discounts can reduce shrinkage.

Quality, invoices and reporting

• Ensure QC checks are logged on every dispatch.

• Resolve quantity mismatches and upload invoices to the shared drive daily before 8 PM.

• Send a daily end-of-day KPI report and a monthly scorecard to the Distribution Center Lead.

People

• Lead, coach and set standards for supervisors and floor staff, including attendance, shift planning and training of new joiners.

• Build competence in each role at the DC, from supervisors to the inventory team.

Qualifications

• Bachelor's degree in supply chain, logistics, business or a related field.

• 2+ years in warehouse, distribution or inventory operations, including 2+ years managing supervisors and large floor teams.

• Proven track record in inventory accuracy: cycle counts, discrepancy investigation and shrinkage control.

• Strong working knowledge of Excel or Google Sheets for daily KPI tracking and reporting.

• Discipline to follow a fixed daily routine, with sound judgment on when to escalate.

• Willingness to work on-site in a high-volume, time-sensitive environment, including peak days.

Additional Information