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Better Health Group

Primary care platform enabling value-based care

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 5
Full-timeTulsa, OK, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of experience as a Medical Assistant is required.
  • Working knowledge of common prescription medications used to treat conditions and diseases in the assigned patient population is required.
  • Basic computer skills, including familiarity with electronic medical records, are required.
  • Proficiency with Google Suite (Drive, Docs, Sheets, and Slides) and Microsoft Office (Word, Excel, and PowerPoint) for real-time collaboration is required.
  • The ability to demonstrate telephone and switchboard etiquette is required.
  • The ability to handle data confidentially is required.
  • The ability to work cross-functionally with multiple teams and independently with minimal supervision is required.
  • Organizational, time-management, and multitasking skills with attention to detail are required.
  • Written and verbal communication skills for communicating with patients, providers, health plans, and internal and external stakeholders are required.
  • Interpersonal and presentation skills are required.
  • Critical-thinking and problem-solving skills are required.
  • The ability to focus on quality execution and delivery is required.
  • Cultural diversity awareness and sensitivity toward the target patient populations are required.
  • The role requires full range of body motion, manual and finger dexterity, and eye-hand coordination, including handling and transferring patients.
  • The role requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods, as well as the ability to sit or stand for prolonged periods.
  • The role requires the ability to lift and move patients and medical equipment as needed and to lift or carry up to 15 pounds.
  • Corrected vision and hearing within the normal range are required.
  • The ability to operate a computer and telephone is required.
  • The employee must have their own means of transportation.

Responsibilities

  • Greet and prepare patients for provider examinations by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventive-medicine information; take patients’ vital signs; and record information in the electronic medical record.
  • Assist providers with examinations, treatments, and procedures as directed.
  • Maintain complete and detailed patient records electronically in the electronic medical record and in accordance with center policy.
  • Measure and record patients’ vital signs in the electronic medical record.
  • Handle front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls.
  • Explain treatment procedures, medications, diets, and provider instructions to patients.
  • Prepare patients and rooms for examination.
  • Complete patient calls for proactive care coordination, medication reminders, appointment reminders, and transitional care management, and document telephone encounters.
  • Support patients and providers during procedures by handing instruments or equipment to physicians as directed.
  • Clean and sterilize instruments and equipment after use and dispose of contaminated supplies.
  • Administer oral and injectable medications; irrigate eyes and ears; dress and bandage wounds and incisions; start and monitor intravenous infusions; and assist physicians with procedures as requested.
  • Perform in-office diagnostic tests, including eye examinations, electrocardiograms, oxygen administration as ordered, pulse oximetry, peak flow testing, and inhalation treatments.
  • Perform in-office Clinical Laboratory Improvement Amendments-waived laboratory tests.
  • Perform quality controls for laboratory equipment and testing, maintain laboratory logs, perform prothrombin time/international normalized ratio testing using CoaguChek or Coag-Sense machines, and perform glucose testing using a glucometer.
  • Complete electronic medical records accurately, including medical services rendered, test results, and supplies used.
  • Monitor disposable inventory and order medical supplies and pharmaceuticals as requested.
  • Draw blood and process specimens for send-out.
  • Provide patient education as directed by the provider.
  • Perform additional clerical and front-office duties, including patient check-in and check-out, referrals, prescription medication management, and inbound and outbound telephone calls.
  • Maintain adequate inventory of office medications and medical supplies and place orders as needed.
  • Assist with onboarding and training new team members.
  • Assist with inventory and maintaining office supplies.
  • Perform additional duties as assigned.

Desired Qualifications

  • Completion of an accredited Medical Assistant program, with Registered Medical Assistant or Certified Medical Assistant credentials preferred.
  • Cardiopulmonary resuscitation certification is preferred.
  • Intravenous start certification is preferred.
  • Phlebotomy experience is preferred, including knowledge of collection methods and testing such as bleeding times, collecting donor blood, bedside testing, and preparing specimens.
  • Knowledge of medical coding is preferred.
  • Knowledge of the Health Insurance Portability and Accountability Act is preferred.
  • Knowledge of the Occupational Safety and Health Administration is preferred.

About the Company

Better Health Group

Primary care platform enabling value-based care

Better Health Group provides a national primary care platform that helps clinicians participate in value-based care. It offers a dual-operating model: physicians can retain ownership of their practices and partner with Better Health Group’s MSO and ACOs, or work as employees at company-owned clinics, earning revenue through health-plan partnerships that take on financial risk across Medicare Advantage, Medicare ACOs, Medicaid, and commercial plans. Its platform integrates a practice’s EMR with data from prescriptions and hospital visits to generate actionable care-management recommendations while handling administrative tasks like outreach, coding and billing, quality reporting, and payer relations. The company aims to shift from reactive sick care to proactive Better Health care, supporting nationwide expansion and population health improvements.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$675M
Headquarters
Tampa, FL
Founded
2006

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