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Beth Israel Lahey Health

Integrated health system delivering care, education

Allied Health Co-op

InternshipPosted on 10/28/2026
$19 - $22/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
United States
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or GED is required.
  • A Basic Life Support Certificate 1 is required.
  • Zero to one year of related work experience is required.
  • Enrollment in a college-level program in Physical Therapy or another health-related field is required.
  • Basic computer familiarity and the ability to navigate web-based applications are required.
  • Ability to communicate clearly and effectively in written English with internal and external customers is required.
  • Ability to comprehend and converse in English to communicate with medical center staff, patients, families, and external customers is required.
  • Working knowledge of standard concepts, practices, procedures, and policies, with the ability to use them in varied situations, is required.
  • Ability to make decisions based on specific instructions, standard practices, and established procedures, generally with little or no supervision, is required.
  • Ability to address routine, repetitive problems by following clear directions and procedures and identifying process-improvement opportunities is required.
  • Ability to follow precedents and procedures, set priorities, and organize work within general guidelines, and seek assistance in difficult or unpredictable situations is required.
  • Ability to work collaboratively in small teams by offering ideas, identifying issues, and respecting team members is required.
  • Ability to provide professional, respectful, service-oriented customer service to patients, visitors, staff, and external customers, using active listening and problem-solving skills and remaining calm in stressful situations, is required.
  • Competence in providing patient care to young adults aged 16–30, middle-aged adults aged 30–60, and elderly patients aged 60 and older is required.
  • Ability to exert up to 50 pounds occasionally and up to 20 pounds frequently, and to stand or move around for most of the shift, is required.
  • Staff are required to be vaccinated against influenza as a condition of employment.
Responsibilities
  • Assist therapists with direct patient care as needed, including turning, positioning, transferring, or ambulating selected patients.
  • Order durable medical equipment from vendors.
  • Perform routine clerical and administrative tasks as directed, including using a computer, copier, fax machine, and telephone.
  • Conduct regular sweeps of patient areas to locate rehabilitation services equipment, including durable medical equipment, adaptive call bells, and Roho cushions, and return it to its proper location.
  • Set up and break down equipment as directed for treatment sessions, ensure equipment is clean for patients and staff, and remain available by pager to therapists and therapy assistants to provide equipment at the bedside as requested.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.