IT Manager

What’s the role? 
IT Manager 

What is Uncommon?
Uncommon is a group of exceptional work spaces across London that cultivates an environment with sustainability and wellness at its core. Our members are the forefront of what we do, providing personalised service to each and every one.

What will you be doing?  

As IT Manager, you'll oversee the day-to-day delivery of IT services, primarily through an external Managed Services Provider and specialist technology partners. You will serve as the primary internal point of contact, ensuring reliable services, strong supplier performance, and outstanding support for both employees and customers.
 
Key responsibilities

• Coordinate daily IT operations across multiple locations through the MSP and third-party suppliers
• Key point of contact for staff and customers, providing responsive and approachable IT support
• Escalate and manage complex or unresolved technical issues through to resolution
• Monitor supplier performance, ensuring SLAs, uptime targets, and compliance standards are consistently met
• Support the onboarding of new employees and customers by coordinating hardware, software, licences, and system access
• Partner with Sales, Facilities, and Operations teams to deliver IT requirements for new workspaces and business projects
• Drive continuous improvement across IT processes, systems, and service delivery

What can Uncommon give you? 

• Salary of £70,000 per annum
• Private healthcare cover with Vitality
• 25 days annual leave plus bank holidays, an extra day for your birthday and   an extra day with every full year of service
• Discretional bonus scheme
• Enhanced pension contribution of 5% with the option for salary sacrifice
• Two paid charity days per year
• £400 flexible benefit to use at your discretion
• Exciting learning and development programmes to help progress your   career 
• Regular social events, including an annual retreat

We are proud of our inclusive and diverse working environment, and encourage candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

Please let us know of any specific needs you may have during your interview. 

All candidates must be eligible to live and work in the UK to be considered for this role. 

Apply today and join us as an IT Manager