Dining Service Associate - Catering

Job Summary:

A Much Ado Catering Associate supports catering operations by assisting with pre-event preparation, event setup, service, and cleanup, and post-event pantry organization. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. The catering associate reports directly to the catering manager.

Much Ado Catering is the Catering Department under Davidson Dining Services. This is a 12-month on-call position receiving a maximum of 500 hours per year. During the academic year, our dining locations operate seven days a week serving three meals a day for the students, guests, staff, and faculty of Davidson College. This position is a part of the Davidson Dining Services Department and may require cross departmental assistance in another dining location outside of catering.

Key Responsibilities:

1. Event Setup:
   • Transport food, supplies, and equipment to event locations.
   • Set up tables, linens, and buffets/serving stations according to event specifications.
   • Ensure all catering equipment is clean and in proper working condition.
   • Manage time when working independently to ensure the timely completion of set up and breakdown.
2. Service:
   • Serve food and beverages to guests in a professional and courteous manner.
   • Replenish food and beverage stations as needed.
   • Address guest inquiries and resolve any service issues.
3. Cleanup:
   • Clear tables and remove trash during and after events.
   • Clean and pack equipment and supplies after events.
   • Ensure the catering area is left clean and organized.
4. Customer Interaction:
   • Provide excellent customer service to clients and guests.
   • Communicate effectively with the onsite host to understand their preferences and any day of needs that may arise.
5. Team Collaboration:
   • Work closely with other catering staff and kitchen personnel to accomplish a common goal.
   • Follow instructions from Catering Managers and Banquet Captain.
6. Policy and Procedures:
   • Ability to maintain and uphold the policies and procedures of Much Ado Catering and Davidson Dining Services.
   • Policies including but not limited to dress code, personal hygiene, safety standards, attendance, and all others identified in the employee handbook
   • Must complete all required trainings assigned to the position
   • A Much Ado Catering Associate is a direct representative of the department and must conduct themselves in a professional manner at all times.

Qualifications:

• Previous experience in catering, food service, or hospitality is preferred.
• Knowledge of food safety and sanitation standards.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently or as part of a team.
• Strong time management skills.
• A willingness to learn and capacity to retain and apply new knowledge.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• This role has physical demands including, but not limited to, lifting, bending, pushing, pulling, carrying and / or extended walking and standing. 
• High School Diploma or GED
• A Valid Driver's Licenses and Ability to Drive Catering Vehicles

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift, push, pull, carry up to 25 pounds.
• Ability to perform repetitive tasks with a high level of accuracy.

Working Conditions:

• Work is performed in various environments, including kitchens, event venues, and outdoor locations.
• May involve exposure to hot and cold temperatures, sharp equipment, and slippery surfaces.

This job description outlines the general duties and responsibilities of a Catering Associate. Specific duties may vary based on the needs of Davidson Dining Services.

Position requires ability to pass a background check

Night and Weekend Work Required: Yes

Benefits

• Tiered shift differential pays for evenings and weekends.
• Meals are included during the employee’s normal work hours.

Information about how to submit an application can be found at https://employment.davidson.edu