What is this role? 

The Business Systems Administrator will be responsible for managing and maintaining our back office ERP and reporting systems, ensuring they operate efficiently and effectively. This role requires a strong technical background in ERP, excellent problem-solving skills, and the ability to collaborate with various departments to support their finance, accounting, and operational needs. The Business System Administrator will play a crucial role in optimizing processes and providing technical support to ensure seamless business operations.

What does an average day look like?

• Driving Results: 
  • Provide technical support to users on business system features, troubleshoot user issues, and resolve technical problems.
  • Generate reports and provide data analysis to support business decision-making processes.
  • Perform routine maintenance tasks such as monitoring system performance, troubleshooting issues, and ensuring data integrity.
• Taking Ownership: 
  • Manage and maintain business systems, including but not limited to ERP, CRM, and other integrated platforms.
  • Document system changes, follow IT General Controls, and provide auditability for our back office systems.
• Making Decisions: 
  • Conduct user training sessions and create documentation to ensure effective system utilization across the organization.
  • Identify opportunities to streamline business processes through system optimization and automation
• Cultivating Relationships: 
  • Build strong relationships at all levels of the organization, including office and production personnel.
• Instilling Trust:
  • Work effectively and comfortably with the Finance and Accounting group and other users of the ERP system.
• Customer Focus:
  • Ensure ERP systems enable users to establish strong processes representative of industry best practices.

What background should you have? 

• Bachelor’s degree in Information Systems, Business Systems, Audit, or a related field.
• Strong knowledge of ERP business processes, i.e. General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Inventory.
• Experience with Microsoft Dynamics 365 Business Central preferred.
• Experience as a Business Systems Analyst, or a similar role.
• Proficiency in database management and data analysis tools.
• Excellent technical skills and the ability to learn new technologies quickly.
• Strong analytical and problem-solving skills, strong Excel required.
• Highly independent.
• Detail-oriented with a focus on accuracy and completeness
• Ability to work effectively in a fast-paced, dynamic environment