Client & Supplier Coordinator

Job Description

The Client & Supplier Coordinator maintains client and supplier relationships by coordinating activities that keep the manufacturing operations running smoothly including, but not limited to: sourcing, project management, and regular communications. The Coordinator is a critical member of our staff interacting with everyone and keeping everyone working together. As a coordinator, the role does not manage any direct reports, but does have the part-time support of an Operations Assistant.

How would I contribute?

• Manage Clients from forecasting through invoicing to make sure that the company and Client have exactly what they need to collaborate
• Assist with the on-boarding of new clients, new products, and product changes by shepherding Clients through our Roosting process for product commercialization.
• Interact with suppliers to purchase ingredients, packaging & supplies. 
  • Ingredient research, sourcing and tracking.
  • Coordinate inbound and outbound logistics of ingredients, finished goods, and samples
  • Make sure inventory transactions are maintained in our systems
  • Initiate and monitor purchase orders to ensure timely receipt and inventory of all products.
  • Create and maintain documentation for purchasing, inventory and reporting.
• Coordinate 3rd party certifications for our Clients such as Non-GMO Project, GFCO, et al. that elevate the quality of our products.
• Process inventory transactions including inventory transfers, receipts and shipments in our ERP/MRP system.
• Coordinate shipments of materials, finished goods and samples in accordance with client & company schedules and terms.
• Work through and to improve our Client Service processes 
• Work with Sales & other depts. to perform monthly and ad-hoc billing
• Work with the entire Staff to see that all the details of the tasks above are completed on-time and in the most professional manner.

Qualifications

Education:   Associates or Bachelors degree is preferred.

Experience:  Related work experience to confirm your dedication to customer service is important for both you and us. So a minimum of two years in an outwardly facing, professional position is sought.  One year that involves purchasing, supply chain, and/or logistics is required. Food industry experience is not required but strongly preferred.

What are the characteristics of an ideal candidate?

• Interest in personal growth and continuous self- and process- improvement. 
• Excellent time management skills and ability to multi-task and get it all done on time.
• Ability to communicate professionally and knowledgeably with a wide range of people.
• Attention to rules, details, planning & preparation.
• Dedicated to meeting the expectations of internal and external customers.
• Desire to organize one’s physical work environment and help others maintain such order 
• Ability to understand ingredient specifications and learn technical jargon.
• Ability to work as a team member or individually with minimal supervision guided by written procedures and oral instructions.
• Strong MS Office computer skills, especially Excel.
• Experience with QuickBooks is a plus.

Additional Information

How would I be rewarded?

As a key contributor in a growing company, you will get to see your ideas and efforts brought to life. You will have influence over your work and impact on those around you that larger companies cannot afford. Your role will grow as you grow. For those looking to make a difference, The Kitchen Coop offers a compensation package including competitive pay, bonuses, profit sharing, and paid time off. More benefits to follow.