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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Lead Aircraft Technical Specialist

Aerospace EngineeringConfirmed live in the last 24 hours
Full-timeHybrid

About the Job

Requirements

  • At least 10 years of prior work-related experience in aircraft records or as an aircraft technical representative.
  • At least 6 years of experience performing relevant qualifications and responsibilities with a Part 121 carrier.
  • Comprehensive understanding of applicable Federal or National Aviation Authority regulations concerning aircraft, engines, and appliances, including continued airworthiness, configuration control, and pertinent client manuals.
  • Extensive and comprehensive mastery of the skills required in the technical focus area, with the ability to teach and mentor others in those skills.
  • Strong analytical and problem-solving skills, including framing problems, selecting appropriate frameworks, developing hypotheses and solutions, leading team discussions, and securing team, client, and project buy-in.
  • High attention to detail when manipulating, reconciling, or managing large volumes of data.
  • Proficiency in database management and auditing, and ability to adapt, manipulate, or develop tools required for the area of expertise.
  • Strong working knowledge of Microsoft Office, including Excel and other spreadsheet applications, Outlook, and Word; general knowledge of Google Drive.
  • Working knowledge of client-based maintenance tracking systems such as Wizard, Merlin, Trax, Maintenix, and AMOS.
  • Demonstrated and continually developing project management skills, including work planning, progress tracking, prioritization, risk mitigation, and deadline management.
  • Effective written, verbal, presentation, and meeting-facilitation skills; ability to create logical storylines, tailor communications to the audience, listen actively, and adapt to others’ cues.
  • Ability to collaborate professionally, credibly, and objectively across teams and with clients, build trusted relationships, and deliver on commitments.
  • Customer-service orientation and ability to adapt to a fast-paced, changing work environment while maintaining accuracy and composure under strict deadlines.
  • Ability to manage multiple duties and priorities daily, work with physical and digital records, and maintain client confidentiality.
  • Inclusive leadership, sound conflict-management judgment, and ability to adapt to varied workstyles and in-person, hybrid, or remote working environments.
  • High school diploma or equivalent.
  • Candidates performing Aircraft Technical Representative duties must have prior aircraft maintenance experience and a quality background.
  • Applicants must be legally authorized to work in the United States.

Responsibilities

  • Operate as an advanced-level specialist with a deep understanding of aircraft records, continued airworthiness, configuration control, and the broader aviation maintenance environment.
  • Influence and guide teams by establishing work methods, quality standards, and review processes, ensuring adherence rather than serving only as an individual author.
  • Lead defined workstreams within larger projects by developing workplans, tracking progress, prioritizing work, and raising risks or issues promptly.
  • Mentor, train, and provide actionable feedback to specialists in the technical focus area, balancing delegation, direct content support, team efficiency, and development opportunities.
  • Serve as a quality approver for internal and client-ready deliverables, taking accountability for personal output and the output of others.
  • Build and nurture relationships with clients, key stakeholders, and colleagues across capabilities, becoming a trusted go-to resource on technical topics.
  • Travel nationally and internationally as required to support clients.
  • Lead the design and execution of technical analyses performed by more junior team members, providing clear direction, review, and approval.
  • Interpret, audit, and verify Airworthiness Directives (ADs) and methods of compliance.
  • Determine the applicability of Airworthiness Directives and Service Bulletins.
  • Verify time since new and time used on life-limited parts and hard-time components installed on engines, landing gear, and airframes.
  • Perform and review back-to-birth traceability for life-limited components installed on airframes, engines, and landing gear.
  • Verify aircraft documentation for proper sign-off, parts certificates, nondestructive testing records, and vendor approvals.
  • Research and resolve aircraft-records issues, escalating them to the appropriate work groups when necessary.
  • Analyze and review minor and major repair records to verify installation and compliance.
  • Evaluate Supplemental Type Certificates (STCs) for installation and compliance.
  • Use deep technical knowledge and relevant computer models and databases to develop practical solutions for clients.
  • Use client-based maintenance tracking systems, including Wizard, Merlin, Trax, Maintenix, and AMOS, for research, updates, and data input as required.
  • Remain directly involved in complex, high-risk, or judgment-intensive work while delegating routine production appropriately and ensuring consistent adherence to agreed processes.

Desired Qualifications

  • An Airframe and Powerplant (A&P) License is preferred, but is not required unless acting as Technical Representative.

About the Company

Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
New York, NY
Founded
1871

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