Customer Service Representative

Job Description

Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.

• Greet customers warmly and take food orders accurately and efficiently
• Process payments and handle cash transactions with precision
• Answer phone calls and respond to customer inquiries in a professional manner
• Collaborate with kitchen staff to ensure timely order preparation and delivery
• Address customer concerns and resolve issues with empathy and care
• Maintain a clean and organized work area
• Assist in inventory management and restocking supplies as needed
• Adapt to changing priorities in a fast-paced environment
• Support team members during peak hours and special events
• Promote new products and special offers to customers

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and approachable demeanor
• Ability to multitask and work efficiently in a fast-paced environment
• Problem-solving skills and the ability to handle challenging situations with grace
• Team player mentality with a willingness to support colleagues
• Basic computer skills for operating point-of-sale systems
• Cash handling experience and ability to maintain accurate transactions
• Flexibility to work various shifts, including evenings and weekends
• Physical ability to stand for extended periods and lift up to 25 pounds
• High school diploma or equivalent (preferred)
• Previous customer service experience in food service or retail (preferred)

Additional Information