Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Collibra Data Governance
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities.

Roles & Responsibilities:
- Expected to perform independently and become a subject matter expert.
-Hands-on experience with the Collibra Data Intelligence Platform, including Data Catalog, Business Glossary, and Workflow configuration and support. Good knowledge of Collibra Operating Model
-Configure, administer, and maintain the Collibra Data Catalog, including Communities, Domains, Asset Types, Attributes, Relations, Responsibilities, and Asset Hierarchies.
-Configure and manage Business Glossary, Data Assets, Data Elements, Reports, and Governance KPIs to support enterprise data governance initiatives.
-Ensure metadata is accurate, complete, consistent, and aligned across both business and technical domains.
Support manual and automated metadata ingestion from enterprise data sources using Collibra integrations and connectors.
-Configure, monitor, and troubleshoot metadata ingestion connectors and scheduled ingestion jobs.
-Support technical and business lineage collection, validation, and troubleshooting.
-Develop, configure, and maintain Collibra Workflows to automate governance processes and improve operational efficiency.
-Utilize Collibra REST APIs for automation, integrations, reporting, and metadata management activities.
-Configure and support Collibra Insights dashboards and reports to monitor governance adoption, data quality, and platform usage metrics.
-Manage platform administration activities, including user provisioning, role-based access control, permissions, and issue resolution.
-Perform operating model promotion and migrate configurations, workflows, operating model components, and metadata changes across Development, Test, and Production environments.
-Support patch validation, release deployments, and production support activities.
-Collaborate with Data Stewards, Data Owners, Business Users, and Technical Teams to implement governance standards and best practices.
-Troubleshoot platform, workflow, ingestion, and integration issues, ensuring timely resolution and platform stability.
-Create and maintain technical documentation, operating procedures, and knowledge articles.
- Required active participation and contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather requirements and implement application enhancements.
- Monitor system performance and troubleshoot issues to maintain optimal operation.
- Document configuration changes and maintain detailed records of system modifications.
- Assist junior team members by sharing knowledge and providing guidance on application usage and best practices.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Collibra Data Governance.
-Strong hands-on experience with the Collibra Data Intelligence Platform.
-Experience with Collibra Data Catalog, Business Glossary, Workflows, and Lineage.
-Strong understanding of:
-Metadata Management
-Data Governance Frameworks
-Business Glossary Management
-Data Lineage
-Data Stewardship
-Data Catalog concepts
-Experience configuring metadata ingestion connectors and troubleshooting ingestion issues.
-Experience working with Collibra REST APIs.
-Knowledge of SQL and metadata management concepts.
-Experience with DevOps practices, deployment processes, and promotion of Collibra operating models across environments.
-Strong analytical, troubleshooting, and stakeholder communication skills.
- Experience with configuring and managing SaaS applications using APIs and low-code platforms.
- Strong understanding of application lifecycle management including release management and version control.
- Ability to troubleshoot and resolve system stability and performance issues effectively.
- Familiarity with integration techniques to ensure compatibility across various software components.

Additional Information:
- The candidate should have minimum 3 years of experience in Collibra Data Governance.
- This position is based at our BDC14A - STPI location.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.