S

Slate

Subscription-based residential cleaning with app

City Manager

Part-Time
$33/hr
Mid
Boston, MA, USA
HybridFrequent travel across Massachusetts to client sites is required; reliable transportation is required.

About the job

Requirements
  • A proven track record in sales, account management, or business development.
  • Strong communication and interpersonal skills.
  • Experience in lead generation, prospecting, and client presentations.
  • The ability to work independently and remain self-motivated and target-driven.
  • Strong problem-solving skills and the ability to handle client needs on-site.
  • The ability to travel across Massachusetts to client sites with reliable transportation.
  • Bilingual English and Spanish communication skills.
  • Availability to work part-time with flexible scheduling, including daytime, evening or night visits, and occasional weekends.
Responsibilities
  • Represent Slate at promotional opportunities such as industry events and client meetings.
  • Conduct walkthroughs with potential clients to understand their cleaning needs.
  • Provide face-to-face service and account management for existing clients.
  • Build long-term client relationships and support account retention.
  • Conduct weekly or bi-weekly visits to all sites and support accounts, including residential accounts and new openings.
  • Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
  • Conduct quality-assurance inspections at client sites to ensure service quality and compliance with company standards.
  • Report updates, issues, and staffing needs to the Support Team and leadership.
  • Provide coaching, feedback, and accountability to employees on-site.
  • Ensure cleaners follow protocols and represent Slate professionally.
  • Assist with recruitment, onboarding, and training as needed.
Desired Qualifications
  • Experience in cleaning, facilities management, or a related industry.
  • Experience managing field teams, scheduling, and overseeing service quality.

About the company

Slate NYC provides home cleaning services for residential clients in NYC, offering options from daily to one-time cleanings and a subscription-based model for recurring bookings. Cleaning staff are directly employed, supplies are provided, and the service is insured, aiming for reliable, high-quality results. Clients manage scheduling, payments, and messages through the Slate Cleaner app, which centralizes the process. The company differentiates itself with transparent pricing, no long-term contracts, and insured staff, targeting busy professionals and families who want a hassle-free, consistently clean home.

Company Size

11-50

Company Stage

Seed

Total Funding

$100K

Headquarters

New York City, New York

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • Slate’s site says it serves multi-location operators, widening revenue beyond households.
  • Updated 2025 service pages show active commercial and property-management expansion.
  • A larger service mix reduces dependence on any single neighborhood or residential cohort.

What critics are saying

  • Slate’s website now emphasizes commercial cleaning, signaling diluted focus on home subscriptions.
  • Yelp and Tripadvisor reviews point to inconsistent service and management complaints, hurting retention.
  • Incumbents and local cleaners can undercut pricing quickly, compressing margins before 2027.

What makes Slate unique

  • Slate runs a six-phase Total Satisfaction process with onboarding and inspections.
  • Slate serves house cleaning plus commercial clients, including offices, clinics, schools, and stores.
  • Slate keeps recurring schedules flexible: daily, weekly, monthly, and one-time cleanings.

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Benefits

Flexible Work Hours

Growth & Insights

Headcount

6 month growth

↓ -7%

1 year growth

↓ -7%

2 year growth

↓ -10%