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Open Road Auto Group

Automotive Service Advisor - Writer

Service Advising & EstimatingPosted on Nov 11
Full-timeBridgewater, NJ, USAIn-person

About the Job

Requirements

  • Previous automotive service advisor, customer service, or sales experience is preferred, and basic automotive knowledge is preferred.
  • Strong communication and interpersonal skills are needed.
  • Ability to multitask in a fast-paced environment is needed.
  • Organizational and problem-solving abilities are needed.
  • Professional appearance and a customer-first attitude are expected.
  • Proficiency with dealership management systems is a plus.
  • Audi or Volkswagen experience is a plus.
  • A valid driver's license is required.

Responsibilities

  • Greet customers and assess vehicle service needs.
  • Schedule service appointments and maintain workflow efficiency.
  • Prepare accurate repair orders and service estimates.
  • Communicate recommended repairs and maintenance services to customers.
  • Coordinate with technicians to ensure timely vehicle completion.
  • Keep customers informed throughout the repair process.
  • Review completed repairs and explain the services performed.
  • Build lasting customer relationships through service.

Desired Qualifications

  • Previous automotive service advisor, customer service, or sales experience is preferred.
  • Basic automotive knowledge is preferred.
  • Proficiency with dealership management systems is a plus.
  • Audi or Volkswagen experience is a plus.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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