Night Manager Front Office
All Accor
Night Manager Front Office
All Accor
Global hotel management, franchising, loyalty program
Oversee all Front Office activities during the night shift.
Ensure smooth check-in and check-out procedures.
Monitor room availability, room assignments, and occupancy levels.
Ensure all guest requests are handled promptly and professionally.
Coordinate with Housekeeping, Security, Engineering, and other departments.
Ensure proper shift handover and communication with the morning team.
Diploma or degree in Hospitality Management or a related field.
Minimum 3–5 years of experience in Front Office operations, preferably in a supervisory or managerial position.
Previous experience as a Night Manager or Duty Manager is an advantage.
Good knowledge of hotel Property Management Systems (PMS).
Strong knowledge of Night Audit procedures.
Excellent communication and guest-handling skills.
Strong leadership, problem-solving, and decision-making abilities.
Ability to work independently during night shifts.
Excellent command of English; additional languages are an advantage.
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
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