Client Development Manager

Client Development Manager

Location: Suwanee, GA
Salary: $90,000 - $120,000 Base Salary + Incentive Compensation
Territory: Greater Atlanta and Southeast Region
Travel: Local and Regional Travel Required

Own Relationships. Drive Growth. Create Long-Term Client Partnerships.

Bring your technical expertise and relationship-building skills to a team that drives innovation. IES Communications is seeking a Client Development Manager with a strong background in structured cabling, low-voltage systems, security, data center, or technology infrastructure solutions. In this strategic sales role, you will own end-user client relationships, identify new revenue opportunities, and help organizations solve complex technology challenges while driving long-term growth for IES.

This is more than a sales position. We are looking for a trusted advisor who can develop executive-level relationships, uncover opportunities across multiple business units, and position IES as a long-term technology partner. If you are passionate about consultative selling, technical solutions, and growing client partnerships, we want to hear from you.

About IES Communications

IES Communications is a national provider of technology infrastructure solutions specializing in structured cabling, data center services, security systems, audio visual integration, wireless technologies, and network infrastructure. As part of IES Holdings, Inc. (NASDAQ: IESC), IES designs, builds, and supports mission-critical technology environments for some of the world's leading organizations.

As of fiscal year 2024, IES generated more than $2.8 billion in revenue and employs over 9,485 professionals across 131+ locations throughout the United States. Our success is built on innovation, customer service, operational excellence, and investing in our employees.

Position Summary

The Client Development Manager is responsible for developing, managing, and expanding strategic client relationships throughout the Greater Atlanta and Southeast markets. This role serves as the primary owner of end-user accounts and is focused on generating sustainable revenue growth, improving customer retention, and increasing market share across multiple service offerings.

The Client Development Manager acts as a trusted advisor to clients by understanding their business objectives, identifying current and future technology needs, and connecting them with the full breadth of IES Communications solutions, including:

• Structured Cabling
• Security Systems
• Data Center Services
• Audio Visual Solutions
• Wireless Infrastructure
• Network Infrastructure

Success in this role requires a balance of business development, strategic account management, relationship building, pipeline development, opportunity qualification, and cross-functional collaboration.

Key Responsibilities

Client Relationship Management & Account Ownership

• Build, manage, and grow a portfolio of end-user accounts within the assigned territory.
• Develop trusted relationships with executive, operational, and technical stakeholders.
• Serve as the primary point of contact and trusted advisor for assigned clients.
• Conduct regular business reviews and strategic account planning sessions.
• Identify opportunities to expand services, increase market share, and grow account revenue.
• Pursue Day 2 work, service agreements, recurring revenue opportunities, and long-term client engagements.
• Drive customer retention through exceptional service and relationship management.

Business Development & Revenue Growth

• Identify, qualify, and develop new client opportunities through networking, referrals, industry partnerships, and strategic outreach.
• Expand opportunities within existing accounts through cross-selling and upselling initiatives.
• Build relationships with General Contractors, Consultants, Architects, Engineers, Property Managers, End Users, and Technology Decision Makers.
• Execute territory development strategies that support revenue growth objectives.
• Represent IES at industry events, networking functions, customer meetings, and trade associations.
• Collaborate with Enterprise Client Executives and operational teams to pursue strategic opportunities.

Sales Execution & Pipeline Management

• Maintain an active and accurate sales pipeline.
• Utilize CRM and IESOS systems to document opportunities and forecast revenue.
• Provide accurate forecasting and reporting to sales leadership.
• Lead account planning and opportunity strategy discussions.
• Support proposal development, presentations, and pursuit strategies.
• Manage opportunities through the complete sales lifecycle from prospecting to contract award.

Internal Coordination & Delivery Support

• Partner with Operations, Preconstruction, Engineering, Finance, Legal, Accounting, and Marketing teams.
• Coordinate customer onboarding, project kickoff activities, and internal handoffs.
• Support contract execution, NDAs, prequalification packages, and proposal submissions.
• Advocate for client needs while maintaining alignment with company objectives.
• Help resolve client concerns and maintain strong customer relationships throughout project delivery.

Required Qualifications

Education & Experience

• High School Diploma or GED required; Bachelor's Degree preferred.
• Minimum 3-5 years of successful experience in business development, account management, outside sales, strategic sales, or client relationship management.
• Experience selling or supporting structured cabling, low-voltage systems, security systems, data center solutions, audiovisual systems, wireless infrastructure, network infrastructure, telecommunications, or related technology services strongly preferred.
• Proven track record of developing new business, growing existing accounts, and achieving revenue goals.
• Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
• Experience building and maintaining executive-level customer relationships.
• Previous experience calling on end users, facilities teams, IT leadership, operations leadership, or construction stakeholders is preferred.

Technical & Industry Knowledge

• Working knowledge of structured cabling systems, low-voltage infrastructure, security systems, data centers, audiovisual solutions, or related technologies.
• Ability to understand customer requirements and align technology solutions to business objectives.
• Experience reviewing and discussing proposals, scopes of work, estimates, contracts, and project documentation.
• Understanding of commercial construction, telecommunications, technology infrastructure, or related project environments is preferred.
• Familiarity with RFPs, RFQs, proposal development, and bid processes is a plus.

Sales & Business Development Skills

• Demonstrated ability to develop and execute territory growth strategies.
• Proven success identifying, qualifying, and closing new business opportunities.
• Strong account management and customer retention experience.
• Ability to generate opportunities through prospecting, networking, referrals, and relationship development.
• Experience managing and maintaining a sales pipeline and forecast.
• Ability to develop account growth strategies and increase share of wallet within existing customers.
• Strong negotiation, presentation, and consultative selling skills.
• Experience using CRM platforms to manage opportunities and forecast revenue.

Software & Administrative Skills

• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience utilizing CRM systems, sales forecasting tools, and customer management platforms.
• Ability to manage multiple priorities, deadlines, and customer accounts simultaneously.
• Strong organizational, documentation, and follow-up skills.

Travel Requirements

• Must possess a valid driver's license and meet Company driving standards.
• Must be willing and able to travel throughout the assigned territory.
• Ability to attend customer meetings, networking events, industry functions, and client sites as needed.

Preferred Candidate Profile

The ideal candidate will have experience selling technology infrastructure solutions into commercial clients and end-user accounts. Candidates who have successfully sold structured cabling, security systems, data center services, audiovisual solutions, wireless infrastructure, or other low-voltage technologies will be particularly successful in this role.

We are looking for a relationship-focused sales professional who can develop trusted client partnerships, identify new opportunities, expand existing accounts, and serve as a strategic advisor to customers throughout the Greater Atlanta market.

Compensation

• Base Salary: $90,000 - $120,000
• Performance-Based Incentive Compensation
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Career Development and Advancement Opportunities

Career Path

• Senior Client Development Manager
• Enterprise Client Executive
• Strategic Account Director
• Regional Sales Leadership