Domino's

Global pizza delivery and franchise network

Transportation Supervisor

Vehicle Operation & DeliveryConfirmed live in the last 24 hours

Full-timeOdenton, MD, USAIn-person

About the Job

Requirements

A high school diploma is required; some college hours are expected, and a 2-year degree is preferred.
At least 2–3 years of documented supervisory experience is required.
At least 2–3 years of route scheduling experience is required.
Knowledge of Department of Transportation and Federal Motor Carrier Safety Administration rules and regulations is required.
Experience or familiarity with Microsoft Office, SAP, Samsara, Transportation Management Systems, computers, and scanner equipment/software is required.
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed, is required.
A Commercial Driver’s License Class A is preferred.
Bilingual ability is preferred.
Ability to stand and/or walk for extended periods, climb stairs, and lift up to 25 pounds frequently and 50 pounds occasionally is required.
Ability to bend, twist, reach, push, and pull throughout the shift is required.
Ability to work in extreme temperatures indoors and outdoors, including refrigerated conditions of 33–38 degrees, is required.
Ability to work around loud machinery, yeast, and flour is required.
Ability to pass a background check every third year on the employment anniversary date is required.

Responsibilities

Oversee a team of Class A and B drivers delivering to Domino’s Pizza stores.
Schedule drivers and truck routes, rerouting as necessary to ensure route coverage.
Review trip sheets for accuracy and ensure compliance with Department of Transportation regulations, applicable laws, and company policies and programs.
Handle customer complaints and concerns.
Train new drivers in their job duties and safe work practices, and complete Job Safety Observations.
Recruit, interview, select, and mentor new and tenured drivers.
Support driver engagement initiatives.
Monitor driver performance and address below-expectation performance through coaching and progressive discipline as needed.
Complete drivers’ annual performance reviews.
Review drivers’ Lytx records and logs, and coach drivers accordingly.
Collaborate on driver onboarding and training.
Ensure a safe work environment in compliance with Federal Motor Carrier Safety Administration, Occupational Safety and Health Administration, company, local, state, and federal requirements.
Communicate day to day with drivers, departments, and vendors.
Coordinate safety, team, and quarterly meetings; attend and participate in classroom or virtual Leadership and Development trainings.
Prepare and assist with transportation-generated reports.
Monitor budgets and fuel cards and participate in budget development.
Conduct route analysis and recommend savings opportunities to the manager.
Monitor driver hours of service using the onboard system.
Conduct route observations to verify drivers safely perform duties according to company and Department of Transportation standards.
Maintain food safety standards in compliance with company and franchisee requirements.
Perform payroll duties as needed and review driver payroll for accuracy.
Monitor misdeliveries and recommend avoidance strategies to the manager.
Maintain driver qualification files.
Schedule truck maintenance and maintain fleet image.
Conduct accident investigations and coordinate deliveries and backhaul activities.
Assist the Transportation Manager with truck leasing meetings to ensure preventive maintenance is completed to Domino’s standards and repairs are completed promptly.
Drive a company vehicle or straight truck for deliveries or service/maintenance trips when needed and qualified, and occasionally work in the yard.
Answer Slice of Pie complaints and keep leadership informed of findings.
Maintain positive customer relationships and conduct customer surveys.
Perform other duties as assigned by leadership.

Desired Qualifications

A 2-year degree.
A Commercial Driver’s License Class A.
Bilingual ability.

Job Description

The Transportation Supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast paced environment.

Salary: $95-$97k + Up to a 10% Bonus!

Location: 8271 Anderson Court, Odenton, MD

Shift: 12 pm - 8 pm (Must be open to working 5 day schedule between Sunday - Friday)

RESPONSIBILITIES AND DUTIES

Leadership:

Recruit, interview, select, and mentor new and tenured drivers
Support driver engagement initiatives
Monitor drivers performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as needed
Complete driver’s annual performance reviews
Review driver’s lytx and logs and coach according to company
Collaborate in drivers onboarding and training
Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements
Effectively communicate day-to-day with drivers, departments and vendors
Create positive environment, morale and respect among team members
Attend and participate in classroom or virtual Leadership & Development trainings
Coordinate safety/team/quarterly meetings

Reporting/Budget:

Prepare and assist with Transportation generated reports
Monitor budget and fuel cards to ensure funds are maximized
Participate in the development of budgets

Routing, Scheduling, Hours of Service, and Maintenance:

Weekly schedule driver routes and re-routing as necessary to ensure route coverage
Conduct route analysis and recommend saving opportunities to Manager
Monitor driver hours of service via onboard system
Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
Maintain and monitor food safety standards in compliance with company and franchisee requirements
Perform payroll duties when necessary and review driver payroll for accuracy
Monitor mis-deliveries, and make recommendations to Manager on avoidance strategies
Maintain driver qualification file
Schedule truck maintenance and maintain fleet image
Conduct accident investigations
Coordinate deliveries and backhauls activities
Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner
Perform other duties as assigned by leadership
As needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard

Customer Relations:

Answer Slice of Pie complaints and keep leadership informed of findings
Maintain positive customer relationships
Customer Surveys

Qualifications

High School Diploma, some college hours, 2-year degree preferred
2-3 years of documented supervisory experience
2-3 years route scheduling experience
Knowledge of Department of Transportation, FMSCA rules and regulations
MS Office, SAP, Samsara, Transportation Management Systems (TMS), computers, and scanner equipment/software
Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
Results-oriented with strong organizational, decision making and people skills
Successfully pass a background check every third year on your anniversary date
Commercial Driver’s License Class A is preferred
Bilingual is preferred

PHYSICAL REQUIREMENTS

Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasion
Ability to bend, twist, reach, push, and pull throughout the shift
Ability to work in extreme temperatures (non-airconditioned warehouse), both indoors and outdoors, including refrigerated conditions [33-38]
Ability to work in environment with exposure to loud machinery
Must be able to work around yeast and flour

Additional Information

Domino's Offers:

Paid Holidays and Vacation
Positive work environment
Benefits on first day of employment!
401k matching contributions
15% off the purchase price of stock
Company bonus
Referral bonuses
Career growth!

All your information will be kept confidential according to EEO guidelines.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size: 10,001+
Company stage: IPO
Headquarters: United Kingdom
Founded: 1960

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