Delivery Driver

Job Description

We are seeking a reliable and customer-oriented Delivery Driver to join our team in Rocky Top, TN. As a Delivery Driver, you will play a crucial role in ensuring timely and accurate delivery of products to our valued customers while maintaining a positive and professional attitude.

• Safely operate a delivery vehicle to transport products to customers' locations
• Plan and optimize delivery routes for maximum efficiency
• Load and unload packages with care, ensuring proper handling of all items
• Verify delivery information and obtain necessary signatures upon delivery
• Provide exceptional customer service, addressing any concerns or questions
• Maintain accurate records of deliveries, mileage, and any issues encountered
• Conduct basic vehicle maintenance checks and report any problems
• Assist with inventory management and stock organization as needed
• Collaborate with team members to ensure smooth operations and timely deliveries
• Adhere to all company policies, traffic laws, and safety regulations

Qualifications

• Valid driver's license with a clean driving record meeting company standards
• Access to a reliable, insured vehicle suitable for deliveries
• Minimum age of 18 with at least two years of driving experience
• Excellent navigation skills and knowledge of local roads and traffic patterns
• Strong customer service skills with a friendly and professional demeanor
• Physical ability to lift and carry packages up to 50 pounds
• Proficiency in using GPS technology and mobile delivery apps
• Basic math skills for handling transactions and managing delivery logs
• Excellent time management and organizational skills
• Ability to work flexible hours, including evenings and weekends
• High school diploma or equivalent (preferred)
• Previous delivery or customer service experience (preferred)

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Driving

· Deliver pizzas within a designated delivery area, a Team Member may make several deliveries per shift

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists