Director – Technology Analytics & Automation

Director, Technology Analytics & Automation

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Purpose of the Role

The Director, Technology, Analytics, and Automation will design and deliver technology and automation-driven solutions to enable the optimal delivery of legal, compliance, and regulatory services within AIG across all regions in which the company operates. 

Key Accountabilities and Responsibilities

In this Legal Operations role you will be leading a global high performing team across Ireland, the US, and Japan driving technology and process innovation, including the adoption of AI capabilities, across legal, compliance and regulatory functions. As a subject matter expert in the systems, workflows and data, you will ensure alignment with their standards. You will put the Global Legal, Compliance and Regulatory Technology Roadmap into practice to support organizational transformation, improve efficiency and deliver operational excellence across the application environment.

You are a process-driven, strategic thinker with a proven track record of managing high-performing teams with an operational excellence mindset and evidence of having delivered significant organizational results. 

Complementing your core responsibilities, you will elicit, analyze, and document business, functional, and system requirements and translate those into clear system specifications, user stories, and process flows for technology teams will round out your profile.

Qualifications

• 10+ years of relevant technology, operations, and analytics experience.  Insurance industry and/or legal, compliance, and regulatory knowledge is preferred.
• Experience leading high-performing teams with strong track records of flawless project execution and driving a culture of operational excellence.
• Experience in leading the development and execution of automation strategies.
• Experience developing applications utilizing desktop and web-enabled reporting, database, and analytics tools.
• Experience collaborating with the IT organization and business partners on a project.
• Strong project management skills, including effective attention to detail.
• Strong interpersonal skills to establish effective working relationships with and provide constructive feedback to stakeholders, colleagues, and reviewers.
• Effective time management skills; coordinate and prioritize competing initiatives while meeting deadlines.
• Ability to educate team members in using automation.
• Ability to identify process improvements and suggest efficiencies.
• Ability to document processes, and transfer knowledge to team members.
• Strong written and verbal communication skills, including ability to create and deliver effective presentations.
• BA or equivalent experience; Masters degree is a plus.  Preferred areas of study include, Computer Science, Finance, Business Administration, Technology, and other related disciplines.

For positions based in New York , the base salary range is $195,000-$215,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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