Product Manager, Global Medical Affairs Business Insights & Technology: Scientific Content & Public… - Global Medical Affairs BI&T, Scientific Content & Publications

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Responsibilities

Product Manager, Global Medical Affairs Business Insights & Technology (BI&T) - Scientific Content & Publications is accountable for the product management & effective delivery of BI&T capabilities and services supporting Global Medical Affairs Medical Communications Teams at BMS, positioning BMS Medical Affairs for success in the digital era. This role partners with stakeholders in the BMS Medical Excellence Team, Therapeutic Area Teams along with the BI&T Content Capabilities Team and Worldwide Commercialization Excellence team to define and drive digital capabilities in the areas of Scientific Content and Publications. This position has a focus on understanding requirements and enabling capabilities such as Content usage/value metrics, Componentized and AI-generated Content, Content localization for international markets, Publications management, and integration of key content and publications data within relevant workflows. The vision of the Medical Affairs organization is to transform lives through patient-driven science. You will be expected to lead and accelerate Medical’s digitization through technology innovation, ensure that their information capabilities and operations are reliable, accessible and secure, and enable them to become competitively differentiated in a rapidly-changing complex scientific landscape. You will partner closely with matrix teams across the Enterprise to drive digital capabilities across Medical Affairs with an enterprise mindset. You will build strong partnerships with designated Medical leadership teams to drive adoption of digital capabilities and innovation opportunities.

Provide domain leadership:

• Owns the Technology Roadmap: Drives the development of realistic and actionable multi-year strategic digital capability roadmaps, informed and jointly-aligned with the associated business process owners and Analytics counterparts. Prioritizes the portfolio appropriately and is accountable for the overall portfolio Execution, even if not always responsible for delivery. Intimately understands the data (quality, location, and value) that informs and is generated by these business processes.
• Develops compelling business cases: Leads the prioritization and development of strong and clear business cases for digital capability investments in support of the roadmap and aligned with the platform strategy. Defines, measures, & achieves business outcomes for highest value (at the lowest cost) digital capabilities. 
• Brings an external view: Actively maintains awareness of external drivers and relevant technology trends in the domain of their product ownership, bringing new ideas.
• Knows what value looks like: Understands where BMS should be competitively differentiated through technology in Medical Affairs, translates business needs into specific business requirements, sees realistic opportunities for technology to add more value, and balances this with a pragmatic understanding of “fit for purpose”.

Provide strategic leadership:

• Builds strong partnerships with senior leaders of Medical Affairs: Is viewed by senior business leaders as an effective partner who plans and delivers digital capabilities, safeguards their digital assets and supports their strategic goals.  
• Recognized as a thought leader and trusted advisor: Influences the strategic thinking of senior business leaders, and helps business leaders to include future digital capabilities into their planning.
• Builds relationships: Has effective working relationships with all relevant business leaders, is deeply involved with key business activities and forums, is responsible for building and managing effective business partnership at all levels during project execution, and takes full accountability for delivering the value proposition of BI&T.  
• Enables change adoption: Partners with business process owners and change management leads to ensure technology delivery supports effective change management (e.g., release and cutover planning, impact assessment inputs, communications/training enablement, hypercare and support readiness). Ensures the required technical artifacts and inputs are delivered on time for each initiative to maximize adoption and value realization.

Leverages the matrix to drive portfolio execution:

• Demonstrates Matrix leadership by leveraging other functions in delivery of services to Medical Affairs.  Such as internal BI&T partners: Core Services, Content Capabilities, Data capabilities and analytics.
• Empowers delivery teams: Understands accountabilities throughout the portfolio lifecycle, such as gathering requirements from stakeholders, ensuring proper relay to delivery teams, and owning outcomes. Builds empowered and trusting partnerships with delivery team members at all levels including application owners, Cybersecurity, ITQA, etc.  
• Constructively advocates for value: Ensures delivery teams understand how to make the right trade-offs between speed, quality and cost. Connects the business stakeholders with the broader BI&T services. Ensures value is being captured from the entire lifecycle of the investment (from launch through retirement).
• Demonstrates good judgement in communication: Communicates successes and issues accurately, urgently, and to the right audience, and takes accountability for ensuring effective management of expectations with business leaders.
• Boldly acts with urgency: Shows courage, tenacity and respect to provoke uncomfortable conversations in order to remove roadblocks to value delivery.

Required Experience           

• Requires Bachelor's degree, MBA is strongly preferred.
• Strong domain expertise in the application of BI&T to Medical Affairs, including a broad understanding of relevant Medical business capabilities (Publications, Scientific Content Management) and how they are enabled by technology solutions and data.  
• 7-10 years of experience in similar roles in Pharmaceuticals IT for Medical Affairs or Commercial functions.
• Track record of leading the analysis of complex and ambiguous business needs, and integrating those into compelling and actionable strategic plans and investment business cases with global reach. 
• Experience in driving digital capabilities to create a superior customer experience.
• Demonstrable commitment to assess and apply innovative AI and new technologies to use cases in Medical Affairs, achieving a balance between pragmatic value and transformation.
• Experience of large-scale application deployments, and how to work with software & consulting partners ensure maximum value and effectiveness. 
• Experience of maximizing value from enterprise BI&T platforms, including Veeva Vault MedComms and iEnvision.
• Working knowledge of agile methodologies applied to SDLC and IT services.
• Ability to drive strategic connections between Medical Affairs, Commercial and Clinical Development functions with an enterprise mindset and reimagine digital capabilities. 
• Goal-oriented self-starter with ability to influence teams toward an executable vision.
• Seasoned line and matrix management skills, with a particular emphasis on energizing and developing experienced IT professionals spread across multiple functions.
• Demonstrated ability to create and support a dynamic culture of innovation and continuous improvement in line reports and in the matrix.
• Excellent collaboration, communication, and presentation skills.
• A network of external advisors and resources.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Princeton - NJ - US: $166,600 - $201,880

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings athttps://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected]with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1605120 : Product Manager, Global Medical Affairs BI&T - Scientific Content & Publications