Field Service Technician

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

• Competitive compensation and benefits

• Work-life flexibility

• Recognition and rewards

• Development and career opportunities

• A safe and inclusive workplace

Why You Will Love this Job

We are looking for a Field Service Technician to carry out the maintenance, installation, and repair of our equipment. Based at our Lyon service center, you will cover the following departments: 71/42/07/69/01/38/26.

You will serve as the primary point of contact for our customers, ensuring high-quality service while meeting company standards and deadlines. This position offers a unique opportunity to work across a wide variety of customer sites, with a high degree of autonomy and a key role in customer satisfaction.

In this role, your responsibilities may include:

• Performing preventive and corrective maintenance visits on our installed equipment fleet.
• Advising customers on the proper use and maintenance of our products.
• Carrying out electrical and/or mechanical refurbishment work.
• Adjusting, testing, and commissioning equipment installations.
• Performing start-up and commissioning activities.
• Contributing to the development of automation and control systems.
• Providing troubleshooting and emergency support to customers as part of an on-call rotation (on average, one week every six weeks).
• Reporting intervention activities and coordinating with Rehlko Services teams, including internal reporting, sales, and technical support.

Rehlko generator sets provide reliable standalone power solutions across a wide range of industries, including Data Centers, Healthcare, Agriculture, Construction, Mining, Water and Waste Treatment, Transportation, and more.

Profile

• Ideally, a qualification in Electrical Engineering/Electrotechnics.
• Previous experience in a similar role within the fields of electrical engineering and/or mechanical maintenance.
• Strong customer service orientation.
• Enjoys building and maintaining customer relationships.
• Comfortable using IT tools and software.
• Knowledge of the generator set industry would be an advantage.

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Nous recherchons un technicien ou une technicienne itinérant(e) pour assurer la maintenance, l’installation et la réparation de nos équipements. Au sein du centre de Lyon vous interviendrez sur les départements 71/42/07/69/01/38/26.

Vous serez le ou la point de contact privilégié(e) auprès de nos clients, garantissant un service de qualité tout en respectant les délais et les standards de l’entreprise. Ce poste offre une opportunité unique d’intervenir sur des sites variés, avec une forte autonomie et un rôle clé dans la satisfaction client.

Dans ce cadre, vos missions pourront être :

• • Assurer les visites d'entretien préventif et curatif de notre parc
  • Conseiller nos clients sur l’utilisation et le maintien des produits
  • Réaliser des travaux de rénovations électriques et/ou mécaniques
  • Régler et mettre au point des installations
  • Effectuer des mises en service,
  • Participer au développement de systèmes d'automatisation et de régulation,
  • Intervenir et dépanner nos clients dans le cadre d’astreintes

(en moyenne 1 semaine toutes les 6 semaines)

• • Etablir le suivi des interventions auprès des équipes rehlko Services : reporting interne, commerce, support technique,

Les groupes électrogènes rehlko répondent à tous les besoins en énergie autonome, dans tous les secteurs d’activité. (Data Center, Santé, Agriculture, Construction, Mines, Traitements des eaux et déchets, Transports, ...)

Profil recherché

• • Idéalement une formation en électrotechnique
  • Avoir eu une ou plusieurs expériences dans un rôle similaire dans les domaines de l’électrotechnique et/ou de la mécanique.
  • Avoir le sens du service
  • Aimer être en relation avec le client
  • Être à l’aise avec l’outil informatique
  • La connaissance du monde du groupe électrogène est un plus.

Type d'emploi : Temps plein, CDI

Lieu du poste : Déplacements fréquents

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a comprehensive package with competitive salaries and a range of additional benefits.Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, promote equal opportunities in every aspect of our process.

Our Values

Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day