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Smart Care

Maintains and repairs commercial kitchen equipment

Field Service Technician Combi-Ovens - Coffee and Espresso Machines

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeBoston, MA, USA

About the Job

Requirements

  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Knowledge of basic electricity, including amperage, voltage, and resistance, and ability to read basic equipment schematics.
  • Ability to understand, read, and use a multimeter.
  • Ability to work flexible shifts.
  • Familiarity with basic tools and a multimeter.
  • Basic understanding and skill with Microsoft Office.
  • Valid driver's license.
  • Ability to lift and move heavy restaurant equipment when needed.

Responsibilities

  • Provide reactive 24-hour service, including equipment troubleshooting and diagnosis, repair, and resolution.
  • Perform timely repair, installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning to ensure customer satisfaction and product performance.
  • Order and schedule delivery of repair parts and maintain inventory.
  • Accurately record and complete work orders in accordance with company policy, maintaining accurate documentation.
  • Interact effectively with internal dispatch, management, warehouse, and technician teams.
  • Maintain a professional and clean appearance and keep the service vehicle clean and neat.

Desired Qualifications

  • Candidates with an aptitude in technical trades and a background in field service or restaurant equipment are preferred.

About the Company

Smart Care

Maintains and repairs commercial kitchen equipment

Smart Care Equipment Solutions provides repair and ongoing maintenance for commercial kitchen equipment—cookers, coolers, and coffee machines—across restaurants, hospitals, and schools. Their service model relies on a nationwide network of technicians who perform diagnostics, repairs, preventive maintenance, and routine servicing to keep equipment running smoothly; they act as a one-stop shop for mechanical services in foodservice facilities. The company differentiates itself through its large national footprint and a deliberate strategy of acquiring local service providers to boost service density and coverage, turning a fragmented market into a centralized, scalable platform. The goal is to become the dominant national provider for foodservice equipment repair and maintenance by expanding geographic reach and service capabilities.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Beaver Creek, CO
Founded
1878

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