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Google Fiber

Fiber-optic broadband internet service provider

Outside Plant Maintenance Technician 2

Telecommunications EngineeringConfirmed live in the last 24 hours
Full-timePocatello, ID, USA

About the Job

Requirements

  • At least 5 years of experience in Fiber to the Home (FTTH) or Gigabit Passive Optical Network (GPON) network construction and/or fiber network deployments.
  • At least 3 years of experience in fiber splicing for termination and midspan use cases, optical time-domain reflectometer (OTDR) testing, and power meter fiber optic testing.
  • At least 3 years of experience managing relationships with contractors and vendors of varying types and sizes.
  • Experience with physical-layer components of networking infrastructure, including Category 5 or greater twisted-pair copper cabling, 66 blocks, 110 blocks, patch panels, and fiber-optic cabling.
  • A valid driver's license.
  • Ability to lift or move up to 50 pounds of equipment as required.
  • Ability to pass a motor vehicle record check that meets company standards.
  • Ability to work non-standard hours as needed, including nights, weekends, holidays, and differing work rotations or shifts, and to travel domestically up to 10% of the time.

Responsibilities

  • Identify and resolve service-disrupting issues spanning from the central office to customer premise equipment within the network to ensure continuous residential and small-business services.
  • Diagnose and correct outside-plant network connectivity issues involving drop cabling, network interface units, patch panels, media cabinets, and Optical Network Terminals (ONTs).
  • Troubleshoot and resolve problems with inside wiring, including fiber, Ethernet, coaxial, and twisted-pair cabling; powering systems, including backup power and uninterruptible power supplies; and network devices, including media gateways, modems, routers, and switches.
  • Install, restore, or maintain aerial and underground cable plant.
  • Install and test Ethernet jacks, make cross-connects in telecommunications spaces, and perform installation and construction duties, maintenance, and troubleshooting of cabling and network devices.
  • Navigate complex customer interactions with professionalism and thoroughness.
  • Cultivate relationships with property managers and building owners through technical knowledge, communication, and collaboration.
  • Execute operational processes and procedures with attention to detail.
  • Collaborate with team members to build proficiency in troubleshooting complex issues affecting network connectivity and inside wiring.
  • Assist vendor partners in developing expertise in outside-plant installation, maintenance, and repair while providing coverage for downstream portions of network infrastructure.

Desired Qualifications

  • Experience interfacing with local pole owners and utility companies, coordinating with city or local permitting offices, and subject-matter expertise in outside-plant Fiber to the Home (FTTH) deployments, including service-drop installations.
  • At least 3 years of experience with business-to-business (B2B) or enterprise-level fiber network construction or operations.
  • Experience troubleshooting Ethernet network issues related to routers, switches, and hubs.
  • Experience with rack-and-stack work, assembling server stanchions, telemetry closet work (MPOE, DMARC, etc.), and patch panels.
  • Ability to safely operate bucket vehicles that elevate up to 25 feet above ground.
  • Ability to operate Google Workspace and Salesforce applications.

About the Company

Google Fiber

Fiber-optic broadband internet service provider

Google Fiber provides fiber-optic broadband internet service to residential and small business customers. It delivers high-speed, fiber-to-the-home connections with multiple speed tiers and symmetric upload/download speeds, typically without data caps or annual contracts, and it can include TV or phone through partnerships. The company builds and operates its own fiber networks (sometimes using city networks or acquisitions) to expand service, differentiating itself with symmetric speeds and simple pricing. Its goal is to broaden access to ultra-fast internet and stimulate competition in the broadband market, supported by a strategic merger with Astound Broadband to fund further expansion.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Mountain View, CA
Founded
2010

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