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Monks

Integrated global marketing, content, data services

Business Director

Account ManagementConfirmed live in the last 24 hours
Full-timeAmsterdam, NetherlandsNo salary listedIn-person

About the Job

Requirements

  • Native-level written and spoken fluency in Dutch and fluent English.
  • Proven executive client leadership, with a track record of managing, growing, and retaining high-value client accounts at the Business Director or Senior Account Director level.
  • Strong commercial and financial acumen, including experience managing substantial profit and loss, negotiating complex contracts, and driving profitable organic growth.
  • Deep operational expertise in scoping, budgeting, and delivering integrated digital, production, and technology transformation programs across multiple markets.
  • A strategic mindset and technology fluency, including understanding how artificial intelligence, technology, and data-driven insights transform client businesses and production models.
  • Leadership skills to develop high-performing account management teams and guide cross-functional disciplines toward a unified goal.
  • Communication and negotiation skills, including comfort leading difficult yet collaborative conversations with C-suite clients and internal partners.

Responsibilities

  • Own and expand the executive client relationship portfolio as a senior strategic advisor, aligning client growth ambitions with the full spectrum of creative, technology, and artificial intelligence capabilities.
  • Develop account strategies, financial forecasts, and commercial roadmaps to secure long-term client retention, maximise net revenue, and optimise profitability.
  • Identify and pursue new business opportunities within existing accounts, pitching innovative scopes and framing complex offerings to drive business transformation.
  • Oversee end-to-end execution of large-scale, multi-market programs, ensuring cross-functional teams deliver on time, on budget, and to high quality standards.
  • Translate high-level business challenges into value-driven briefs and scopes of work that balance client impact with operational efficiency.
  • Navigate and resolve high-stakes client issues and escalations, maintaining trust and driving mutually beneficial outcomes during complex conversations.
  • Partner with creative, operational, data, and finance leadership to streamline delivery models and incorporate emerging artificial intelligence tools into daily workflows.
  • Lead, mentor, and scale a high-performing team of account leaders, fostering a commercially focused, collaborative environment that supports career development.

Desired Qualifications

  • Experience within a fast-paced agency, marketing services, or client success environment in the Benelux region.
  • Hands-on exposure to artificial-intelligence-driven workflow tools and emerging production technologies.
  • Experience leading multi-brand or global account ecosystems spanning content, media, and digital product touchpoints.

About the Company

Monks

Integrated global marketing, content, data services

Media.Monks is a digital-first partner for global brands offering end-to-end marketing and advertising services across content creation, data analytics, digital media, and technology. It operates with a unified cross-disciplinary team of creative, data, and tech specialists who collaborate on client projects, delivering campaigns within one integrated team. It differentiates itself through digital craftsmanship, cross-disciplinary collaboration, and a global, scalable footprint that serves major clients like Google, Meta, and Netflix. Its goal is to help brands grow their online presence and optimize advertising spend by delivering agile, tailored campaigns across multiple channels.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$330M
Headquarters
London, United Kingdom
Founded
2001

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