Full-Time

Director of Procurement

Posted on 10/31/2025

Aircall

Aircall

501-1,000 employees

Cloud-based business phone system with integrations

Compensation Overview

$180k - $220k/yr

+

Seattle, WA, USA

Hybrid

Category
Operations & Logistics (2)
,
Requirements
  • Minimum of 7 years of experience in procurement, vendor management, or strategic sourcing.
  • Proven expertise in vendor negotiation, and supplier management.
  • Strong experience in managing global vendor relationships across multiple regions (US, EMEA, APAC).
  • Familiarity with spend analytics, and ERP systems.
  • Ability to drive cost savings and operational efficiencies while maintaining service quality.
  • Understanding of legal, financial, and compliance considerations in vendor agreements, working closely with Legal but not leading contract negotiations.
  • Excellent stakeholder management, communication, and problem-solving skills.
  • Experience in a fast-paced, scaling company with a complex vendor ecosystem.
Responsibilities
  • Develop and execute a comprehensive procurement strategy aligned with Aircall’s business goals.
  • Lead vendor selection and negotiations to ensure cost-effectiveness, service quality, and scalability.
  • Identify opportunities for vendor consolidation and spend optimization across the company.
  • Establish and track KPIs for procurement performance, focusing on cost savings, supplier efficiency, and risk mitigation.
  • Manage relationships with key vendors, ensuring performance, pricing, and contract compliance.
  • Lead pricing and service negotiations with suppliers to maximize value while maintaining strong partnerships.
  • Develop and implement a supplier evaluation and selection framework to ensure alignment with company needs.
  • Work closely with Legal and Finance to ensure contracts align with business objectives, though this role does not directly lead contract negotiations.
  • Establish and enforce procurement policies and processes to ensure transparency, efficiency, and compliance.
  • Ensure procurement activities align with financial planning, budgeting, and cost control initiatives.
  • Partner with IT and Security teams to ensure vendors meet regulatory, security, and compliance requirements.
  • Implement tools and systems to streamline procurement operations and improve visibility into company-wide spend.
  • Work closely with Finance, IT, Legal, Security, and Business Leaders to align procurement with company needs.
  • Provide strategic procurement insights to stakeholders, helping teams optimize vendor relationships.

Aircall provides a cloud-based phone system for businesses on a subscription basis. It handles voice communications with features like call monitoring and call routing, and it can sync data with other tools such as CRMs and helpdesks. The platform runs in the cloud and supports third-party integrations through an app marketplace to customize workflows. Its goal is to help SMBs and larger teams scale their communications while keeping phone data aligned with existing software and processes.

Company Size

501-1,000

Company Stage

Series D

Total Funding

$225.6M

Headquarters

New York City, New York

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Power Dialer enables 100 calls per hour per agent, driving significant sales team productivity ROI.
  • AI Voice Agent automation handles high-volume inbound calls 24/7 without additional headcount requirements.
  • Aggressive US expansion to nine global offices positions Aircall for enterprise market penetration.

What critics are saying

  • CloudTalk undercuts Aircall's voicemail drop pricing, driving customer churn to cheaper alternatives.
  • Post-Vogent AI Voice Agent fails to deliver reliable production performance on live customer calls.
  • TCPA class-action lawsuits target voicemail drop features after April 2026 FCC ruling clarification.

What makes Aircall unique

  • Vogent acquisition delivers specialized voice AI with advanced speech models and turn-taking technology.
  • 250+ native integrations create significant switching costs and workflow stickiness across customer tech stacks.
  • €200M+ ARR demonstrates strong product-market fit as credible mid-market alternative to incumbents.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-2%
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EU-Startups
Jan 20th, 2026
Aircall co-founder to share sales tactics that scaled the company beyond €200M ARR at EU-Startups Summit

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Unlimited Tech Solutions
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GeekWire
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Business communications company Aircall opens Seattle-area office

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