Quality Assurance Automation Engineer 3 - Playwright, C#/Java

MRI Software appoints David Bowie as Chief Client Officer to strengthen global client experience. Aug 19, 2026, 09:00 ET CLEVELAND, Aug. 19, 2026 /PRNewswire/ - MRI Software, a global leader in real estate solutions and services, today announced the promotion of David Bowie to Chief Client Officer, reinforcing the company's commitment to building lasting client relationships through exceptional support, partnership and service. In this expanded role, Bowie will provide executive leadership, governance and strategic direction for MRI's global client support and success teams, with a focus on continually enhancing the client experience across every region, improving visibility into client health, deepening long-term relationships, and strengthening client satisfaction and retention. Since joining MRI in 2020, Bowie has served as Executive Managing Director of the company's Asia Pacific business, helping to expand MRI's regional footprint as well as client and revenue growth through a client-first strategy that prioritizes operational excellence and accelerates innovation. In addition to his new responsibilities as Chief Client Officer, he will continue in that role. Bowie's appointment is the latest in a series of strategic leadership moves designed to strengthen how MRI serves clients and brings innovation to market. With the recent addition of a new Chief Innovation Officer and Chief Revenue Officer, the company is aligning leadership across innovation, growth and client success to respond more quickly to clients' evolving needs while accelerating the delivery and adoption of new capabilities across MRI's award-winning, AI-powered platform. "Strong client relationships have always been at the heart of MRI's success, and David has consistently demonstrated what it means to put clients first," said Patrick Ghilani, Chief Executive Officer of MRI Software. "Throughout his career, he has built high-performing teams, fostered lasting client relationships and helped organizations navigate growth while staying focused on delivering value. As we continue expanding globally and investing in innovation, David's leadership will help strengthen product adoption, sharpen our focus on client success and support the long-term value clients expect from their partnership with MRI." Before joining MRI, Bowie spent nearly two decades with data analytics and AI leader SAS, where he served as Vice President and Managing Director for Australia and New Zealand, leading the business through sustained growth, market expansion and business transformation. Earlier in his career, he held leadership roles at IBM and Dimension Data after beginning his career at PwC. "I'm honored to take on this role at such an exciting time for MRI," said Bowie. "Our clients are navigating rapid change across the real estate industry, and they need technology partners who understand their business, listen to their evolving needs and help them achieve meaningful outcomes. I'm looking forward to working even more closely with our global teams to strengthen client relationships and help our clients realize even greater value from their partnership with MRI." Bowie serves on the board of the RiSE Initiative Australia, an organization dedicated to improving awareness and education around mental health and wellness in the real estate industry. He holds a Bachelor of Economics (Accounting) from Macquarie University, a Graduate Diploma of Psychology from the University of New England and is a graduate of the Australian Institute of Company Directors. About MRI Software MRI Software is a leading provider of real estate solutions and industry data that transform the way communities live, work and play. MRI's connected, intelligent platform empowers owners, operators, agents and occupiers in commercial and residential property organizations to stay ahead in rapidly changing markets. A trailblazer in the proptech industry for more than 50 years, MRI serves more than six million users across 45,000+ clients in over 170 countries worldwide. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realize their vision of building thriving communities and stronger businesses. For more information, please visit www.mrisoftware.com. Media Contacts Europe Platform Communications Nana Rodaki / Reece Hainesborough +44 (0)203 832 3690 [email protected] Africa Lemon Sorbet PR Tamryn Geldenhuys +27 076 235 8230 [email protected] SOURCE MRI Software

LightWork AI + MRI Software: the integration that answers every enquiry. LightWork Holding Ltd has partnered with MRI Software so Felicity can answer every lettings, sales and market appraisal enquiry inside the CRM your team already runs on, qualify the prospect, book the viewing and write it all back to MRI. No new system, no second database to keep in step. It's 8pm on a Sunday. A prospect finds one of your listings, calls, gets voicemail, and moves to the next agency on the portal. By Monday the enquiry is cold and no one on your team ever knew it existed. Multiply that across every evening and weekend and it is one of the largest silent costs in a lettings or sales operation. LightWork Holding Ltd built its MRI Software integration around closing exactly that gap: property management automation that meets agencies inside the system they already trust, and make sure every enquiry gets answered without asking anyone to change how they work. Felicity is an AI agent for your front line. She does the job a missed call or an overnight voicemail can't: answering every enquiry across lettings, sales and market appraisals the moment it lands, qualifying the prospect, and booking the viewing, then writing all of it back into MRI so your records keep themselves current. What MRI Software brings. MRI is one of the most established property management platforms in the UK and Ireland, used across residential and commercial portfolios to hold property data, tenancy records and financials in one place. For the agencies that run on it, it is the operational backbone they have built the business around. Two things about MRI matter for this partnership. First, its standing: MRI is one of the leading property CRMs on the market, and it runs the day-to-day for agencies across the sector. Second, its approach to integration. MRI supports a best-of-breed strategy, which means specialist tools can plug into the core platform instead of replacing it. That is exactly the kind of ecosystem Felicity is built to work in. How the LightWork x MRI integration works. Think of MRI as the record of everything happening across your portfolio, and Felicity as the team member who picks up every enquiry the moment it lands, at any hour. When a prospect calls, emails or messages, Felicity answers. She handles enquiries across lettings, sales and market appraisals, qualifies the prospect against your criteria, scores the lead, and books the viewing. Then she writes that activity straight back into MRI, so your records reflect it without anyone copying details between systems. That two-way link is the point. Felicity reads live portfolio data from MRI and updates it as she works, so there is no second database to reconcile and no manual bridging between tools. Your leasing pipeline and your property management data stay in step, and your team keeps one source of truth. She is also built to fit each agency out of the box. You set her tone, her qualifying questions, your lead scoring, and which agents cover which branch, so she works the way your team already does rather than forcing a new process on them. What Felicity delivers on the front line. This is not theory. This year, across its client agencies: 88% of calls resolved without a human stepping in. Nearly nine in ten calls are handled start to finish by Felicity. Your team is not pulled off other work to answer the phone, and nothing sits in a queue waiting for someone to be free. 91% of prospects qualified automatically. Felicity asks the questions your team would ask, chases the missing details, and hands back a complete profile ready to book. More than nine in ten prospects are qualified without anyone lifting a finger. Four in ten enquiries arrive after the office has closed. Around 40% of enquiries land between 5pm and 9am. That is the evening and weekend gap, the enquiries that used to sit in a Monday-morning queue, now answered overnight instead of lost. Take on more without hiring more. Because Felicity handles the repetitive front-line work, your existing team can absorb more enquiries, more properties and more branches without you adding headcount to keep pace. Growth stops being a staffing question and the people you have move onto the work that actually needs them. The MRI integration is what brings that capability inside the system you already run, so those results land against your live MRI data rather than in a separate tool. Why LightWork Holding Ltd partnered with MRI. MRI is trusted across the UK and Ireland's residential sector, and among the agencies running it are residential teams who would get real value from Felicity. LightWork Holding Ltd would rather meet teams where they are than ask them to tear out the systems they depend on. If you are already on MRI, better front-line performance should not come at the cost of a painful migration. Building the partnership this way gives operators a more modern leasing setup on top of the operational core they already trust. MRI is a highly respected PMS that is trusted within the UK residential market, and LightWork Holding Ltd is proud to be building inside that ecosystem. Partnering with MRI lets LightWork Holding Ltd bring its technology directly into the systems teams already rely on, so they can start seeing value faster without changing the way they work. Leonard Charlton, Co-Founder, LightWork AI Its clients are always looking for practical ways to improve efficiency without adding more complexity. Partnering with LightWork AI allows LightWork Holding Ltd to deliver exactly that; automation that fits into their existing workflows and helps teams move faster, reduce risk, and focus on higher-value work. Trevor Youens, Senior Director for Partnerships, MRI Software MRI Software integration: common questions. Which AI property management tools integrate with MRI Software? Do I need to move off MRI to use Felicity? What does Felicity actually handle? Will its data stay in sync? How much setup is involved? See how Felicity handles a live enquiry inside your MRI setup. Book a 20-minute demo and LightWork Holding Ltd will walk you through it.

MRI Software launches Agora Intelligence and Agora Orchestrator. June 26, 2026 | Posted by LG Content Team The two solutions delivering AI-powered recommendations and workflow execution for Real Estate MRI Software, a global leader in real estate software and services, has announced two new solutions within MRI Agora, its AI-powered real estate platform. The first, MRI Agora Intelligence, delivers proactive portfolio signals and recommended actions to the people who need them. The second, MRI Agora Orchestrator, executes real estate-specific agentic workflows automatically, with the governance and audit trail enterprise operators require. MRI Agora is designed to help real estate teams across the commercial, residential, subsidized housing, facilities management and corporate occupier sectors globally operationalize AI safely, securely and at scale. Single platform Built on a shared real estate data foundation, it combines intelligence, workflow execution, and governance in a single platform, with every recommendation and action traceable to its source. "Organizations can apply their own rules, language, workflows, and comfort levels, while intelligence continuously surfaces opportunities for improvement and automation executes within defined guardrails. That combination of personalization, accountability, flexibility and continuous learning is why MRI Agora is more than just a platform; it's an operational advantage," explained Patrick Ghilani, CEO. MRI Software. MRI Agora Intelligence Building on the power of its predecessor, a cross-product data and analytics dashboarding solution called Agora Insights, today, MRI Agora Intelligence can monitor every workflow across leasing, finance, and operations daily, delivering role-specific briefings to each person based on their function, properties, and priorities. MRI Agora Orchestrator MRI Agora Orchestrator enables users to deploy agents from a pre-built catalog refined across the MRI client base, configure them for their specific operation, and let them run. The platform reads the context behind every situation - recognizing, for example, that a hesitant renewal signals a different response than a committed one - and executes accordingly at scale. "Every recommendation is explainable, every action is governed and traceable, and every workflow can be adapted to the way an organization operates, clients can realize exceptional value today and improve performance over time as AI continues to advance in the future," stressed Nihar Malik, Chief Innovation Officer, MRI Software.