Account Executive - Multi-Dwelling Unit

Lumos is looking for a full-time Account Executive! In this role, you’ll lead strategic growth efforts across our multi-dwelling unit (MDU) and homeowners’ association (HOA) communities, building trusted partnerships with property stakeholders and expanding access to our 100% fiber network.

You’ll take ownership of the full sales cycle from identifying opportunities and understanding property needs to negotiating access, marketing, and bulk service agreements. With a consultative approach and a strong understanding of how properties operate, you’ll craft tailored solutions that align resident expectations with Lumos’s mission to deliver reliable, lightning-fast internet where it’s needed most.

Why Lumos:

Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.

Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.

What You'll Do:

• Build and maintain relationships with developers, property managers, HOA board members, and consultants to generate and nurture qualified leads.
• Lead discovery conversations to uncover property goals, decision-making dynamics, and resident expectations.
• Develop and present customized service proposals that align with Lumos’s capabilities and the property's unique needs.
• Negotiate access rights, marketing agreements, and bulk service contracts with clarity and professionalism.
• Own the full sales lifecycle from opportunity identification through contract execution and internal handoff.
• Collaborate with internal teams to support property-specific logistics, installation readiness, and implementation needs.
• Track and forecast pipeline activity, contributing to regional sales targets and organizational growth goals.
• Provide ongoing insights to marketing, customer experience, and leadership teams to help refine strategy, messaging, and expansion efforts.
• Stay informed on market trends, resident preferences, and competitive dynamics to inform sales positioning.
• Represent Lumos with professionalism and integrity, contributing to a positive brand reputation in the MDU space.

What You'll Bring:

• Proven track record of negotiating and closing complex agreements with multiple stakeholder groups.
• Strong business acumen with an understanding of property management structures and operations.
• Excellent communication and presentation skills, including comfort engaging C-level or board-level audiences.
• Proficiency with CRM platforms such as Salesforce.
• Experience working cross-functionally to support project delivery and customer satisfaction.

What Makes You a Great Fit:

• 5+ years of B2B sales experience, with a strong preference for telecom, real estate, or MDU environments.
• Bachelor’s degree in Business, Communications, or a related field preferred.
• Experience in the fiber, telecom, or broadband industry strongly preferred.
• Self-motivated, consultative, and adaptable, able to thrive in a fast-paced, growth-oriented environment.
• Ability to travel regionally for onsite meetings, property tours, and partner engagement.

Physical Requirements

• Frequently operates a computer, phone, and standard office tools.
• Ability to travel to properties and regional offices as needed.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.
• Must be able to sit or remain in a stationary position for extended periods.