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Persistent Systems

Global IT services for digital transformation

Network Operations Center / Security Operations Center Manager

Full-TimeDeadline 5/13/27
$101k - $121k/yr
Senior
Bachelor's
Clearfield, UT, USA
In Person
IT Operations
No H1B Sponsorship
US Top Secret Clearance Required

About the job

Requirements
  • Five or more years of experience managing information technology operations teams, Network Operations Center/Security Operations Center facilities, or technical support organizations.
  • A project management or information technology service management certification such as Project Management Professional, Information Technology Infrastructure Library Foundation, or equivalent.
  • Demonstrated experience working with Department of Defense or federal government customers in a contract performance environment.
  • Strong familiarity with network operations, system administration, and cybersecurity concepts.
  • Experience with program-level governance such as Change Control Board meetings and Integrated Product Team forums.
  • Strong communication skills and the ability to interact effectively with government customers, senior management, and technical teams.
  • Strong leadership and team management skills, including scheduling, performance management, and conflict resolution.
  • Currently holding or having the ability to obtain a United States Secret security clearance.
Responsibilities
  • Oversee daily operations of the Network Operations Center/Security Operations Center facility and manage a team of approximately 12 system administrators and cyber defense analysts.
  • Create and manage staff schedules, on-call rotations, and shift coverage to ensure 24/7 operational capability.
  • Serve as the primary point of contact with the government program office and system owner while maintaining customer relationships.
  • Develop and deliver weekly status reports, Program Management Review charts, metrics dashboards, and operational summaries.
  • Represent Network Operations Center/Security Operations Center operations at Integrated Product Team meetings, Change Control Board meetings, and program reviews.
  • Manage approved network upgrades and changes, coordinate implementation schedules, and ensure minimal operational impact.
  • Track and report metrics including system availability, incident response times, ticket resolution rates, and service level agreement performance.
  • Coordinate incident escalation procedures and ensure timely communication of critical events to stakeholders.
  • Develop and maintain Standard Operating Procedures, runbooks, and operational documentation.
  • Conduct performance evaluations, provide mentoring and professional development for team members, manage staffing requirements, and drive continuous process improvement initiatives.
  • Support budget planning, resource allocation, and procurement activities for Network Operations Center/Security Operations Center operations.
Desired Qualifications
  • A bachelor's degree in information technology, business administration, or a related field, or equivalent professional experience in operations management.
  • Advanced certifications such as Project Management Professional, Information Technology Infrastructure Library Expert, Certified ScrumMaster, or Lean Six Sigma.
  • A technical baseline certification such as Security+, Network+, or Certified Information Systems Security Professional.
  • Seven or more years of experience in Department of Defense contracting environments.
  • Knowledge of Department of Defense contract performance measurement methods, cost tracking, and financial reporting.
  • Familiarity with Department of Defense cybersecurity policies, Risk Management Framework processes, and Authority to Operate requirements.
  • Experience with incident management frameworks such as Information Technology Infrastructure Library and National Institute of Standards and Technology, and service desk best practices.
  • Proficiency with program management and collaboration tools such as Microsoft Project, Microsoft Teams, SharePoint, Jira, or ServiceNow.
  • Understanding of tactical networking operations and the unique challenges of supporting deployed or austere environments.

About the company

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Persistent Systems

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Persistent Systems helps organizations accelerate digital transformation and modernize their IT setup by delivering end-to-end services in digital business strategy, digital product engineering, customer experience (CX) innovation, and data-driven intelligence. The company works with clients to develop digital products, upgrade core IT systems, and improve how customers interact with their services, charging fees for consulting, implementation, and ongoing support. It differentiates itself through its industry-focused expertise across banking, insurance, healthcare, life sciences, industrial software, high tech, telecom, and media, a broad ecosystem of technology partners, and a track record of delivering tailored, value-driven solutions. The goal is to enable clients to thrive in the digital age by turning strategy into modernized IT and high-quality digital products that drive growth and efficiency.

Company Size

10,001+

Company Stage

IPO

Headquarters

Pune, India

Founded

1990

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Sick Leave
  • Paid Vacation
  • Health Savings Account/Flexible Spending Account
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Gym Membership
  • Tuition Reimbursement

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
The Hindu BusinessLine
Oct 16th, 2026
Persistent Systems to raise up to ₹8,000 crore via bonds.

Persistent Systems to raise up to ₹8,000 crore via bonds. IT firm plans shorter-duration papers of up to five years to refinance bridge loan for Nagarro acquisition. By Reuters. Updated - October 16, 2026 at 02:01 PM. IT firm Persistent Systems is set to raise up to ₹8,000 crore ($842 million) through the sale of rupee-denominated bonds with multiple shorter-duration papers of up to five-year maturity, two merchant bankers said on Friday. The company will sell bonds maturing in one year, two years, three years, four years and five years and is likely to go ahead with the issue later this month, the two bankers with direct knowledge of the matter added. They spoke on the condition of anonymity because they were not authorised to speak to the media, while the company did not reply to a Reuters email seeking comment. THIS AD SUPPORTS OUR JOURNALISM. SUBSCRIBE FOR MINIMAL ADS.

HT Syndication
Oct 16th, 2026
Persistent Systems approves $1.1B fundraising via NCDs and commercial paper

Persistent Systems has approved plans to raise up to ₹9,000 crore through debt instruments. The company's approval, dated October 15, 2026, covers non-convertible debentures worth up to ₹8,000 crore and commercial paper worth ₹1,000 crore. Both will be issued on a private placement basis.

Yahoo Finance
Oct 16th, 2026
Persistent Systems posts 26th straight quarter of growth, wins $650M deal

Persistent Systems reported 7.8% quarter-on-quarter and 20% year-on-year revenue growth for the second quarter of fiscal 2027, its 26th straight quarter of sequential growth. The company said it won a 6.5-year, $650 million deal with a leading technology company. EBIT margin fell 130 basis points year on year to 15%, hit by wage hikes, lower utilisation, and higher amortisation from the large deal. Profit after tax margin dropped to 7.5%, with one-time Nagaro acquisition costs of about $50 million spread over three to four quarters. Total contract value rose only 4% year on year to $633.5 million. Europe revenue fell 8.5%. Persistent has secured about 94.04% of Nagaro's share capital and expects the deal to close by the fourth quarter of calendar 2026 or the first quarter of 2027.

CNBC TV18
Oct 15th, 2026
Persistent Systems Q2 results: profit rises 5% to ₹495 crore, excluding Nagarro deal costs.

Persistent Systems Q2 results: profit rises 5% to ₹495 crore, excluding Nagarro deal costs. October 16, 2026 | 05:07 IST Persistent Systems tops the mid-cap pack Persistent Systems is the clear No. 1 among mid-cap IT companies, with a final score of 1.7. It ranks No. 1 in generative AI and data & analytics, the two 25%-weighted categories, while also topping SaaS and automation and ranking No. 2 in security. AI Summary Persistent Systems reported a 5% rise in Q2 PAT excluding items, while reported PAT fell 25.4% due to a Nagarro acquisition expense. Revenue grew 30.3% in rupee terms to ₹4,663.9 crore, marking its 26th straight quarter of growth. PersistentSystems on Thursday, October 15, reported a 5% year-on-year increase in consolidated profit after tax (PAT), excluding exceptional expenses, to ₹495.15 crore in Q2 FY27. Reported PAT fell 25.4% to ₹351.51 crore, after the company booked an exceptional expense of ₹185.34 crore related to its proposed acquisition of Nagarro. Revenue from operations grew 20.8% year-on-year in constant currency terms, while revenue in rupee terms rose 30.3% to ₹4,663.9 crore. In US dollar terms, revenue increased 20% to $487.6 million. Sequentially, revenue grew 8.4% in rupee terms and 7.8% in US dollar terms, marking the company's 26th consecutive quarter of revenue growth. The company's reported consolidated PAT, however, fell 25.4% year-on-year to ₹351.51 crore, after accounting for exceptional expenses of ₹185.34 crore related to the proposed acquisition of Nagarro. Earnings per share declined 26% to ₹22.40. Earnings before interest and tax (EBIT) rose 19.5% year-on-year to ₹697.72 crore, but the EBIT margin narrowed to 15% from 16.3% a year earlier. Earnings before interest, tax, depreciation and amortisation (EBITDA) increased 26.4% to ₹864.4 crore, with the EBITDA margin at 18.5%, compared with 19.1% in Q2 FY26. Persistent Systems Q2: segment performance. Persistent reported growth across all three of its industry segments. Revenue from Software, Hi-Tech and Emerging Industries rose 28.5% year-on-year to $208.5 million. Banking, Financial Services and Insurance (BFSI) revenue increased 16.2% to $164.3 million, while Healthcare and Life Sciences revenue grew 12% to $114.8 million. The Software, Hi-Tech and Emerging Industries segment accounted for 42.8% of revenue in Q2 FY27, followed by BFSI at 33.7% and Healthcare and Life Sciences at 23.5%. North America contributed 81.4% of revenue, while Europe accounted for 7.1% and India 9.2%. Deal wins and client additions. Persistent reported trailing 12-month total contract value (TCV) bookings of $3.06 billion and annual contract value (ACV) bookings of $1.96 billion. Quarterly TCV bookings stood at $633.5 million, while quarterly ACV bookings were $481 million. The company had 60 clients generating more than $5 million in annual revenue in Q2 FY27, unchanged from the previous quarter. Its total number of clients generating more than $1 million in trailing 12-month revenue rose to 218 from 214 in Q1 FY27. Nagarro acquisition update. Persistent said it had secured approximately 94.04% of Nagarro's share capital and voting rights, excluding treasury shares, as part of its proposed acquisition. The company expects the transaction to close in Q4 calendar year 2026 or Q1 calendar year 2027, subject to regulatory approvals from the Reserve Bank of India and foreign investment authorities in Austria and Spain. The company also said shareholders had approved an equity raise of up to $450 million, with combined equity and borrowings capped at $1.25 billion, to support the transaction. Shares of Persistent Systems closed about 1% lower at ₹5,840 ahead of the result announcement on Thursday. The stock has declined 7% so far in 2026.

Business Standard
Oct 15th, 2026
Persistent Systems Q2 profit falls 25.4% to ₹351 crore; revenue up 30.3%.

Persistent Systems Q2 profit falls 25.4% to ₹351 crore; revenue up 30.3%. Persistent Systems reported a 25.4% fall in Q2 profit to Rs 351 crore, even as revenue rose 30.3% to Rs 4,664 crore; operating margin narrowed to 15% from 16.3%. Persistent Systems reported a 25.4% year-on-year decline in quarterly profit to ₹351 crore, while revenue rose 30.3% to ₹4,664 crore, driven by continued growth in IT services and AI-led capabilities Mid-tier IT services company Persistent Systems reported a 25.4 per cent decrease in quarterly profit to ₹351 crore compared with a year earlier. Revenue was up 30.3 per cent to ₹4,664 crore. In dollar terms, revenue was up 20 per cent, while in constant currency terms, it was up almost 21 per cent, with the company continuing its strong growth rate even in a weak macroeconomic environment. "We continue to strengthen our AI capabilities through our 3C framework and AI driven platforms. Our focus is on developing enterprise context within our clients' environments that evolves with successive engagements and continues to grow in value as models, platforms and agents change," Sandeep Kalra, chief executive officer (CEO) and executive director (ED), said. Order bookings for the second quarter ended September 30 stood at $633.5 million in total contract value (TCV) and $481 million in annual contract value (ACV). The margin declined to 15 per cent from 16.3 per cent a year ago.