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GXO Logistics

Contract logistics with warehousing and automation

Transport Clerk

Logistics & TransportationUpdated on Nov 14
Full-timeBedford, UK

About the Job

Requirements

  • Previous experience in transport or warehouse administration or customer service environments is advantageous, but not required.
  • Strong communication and interpersonal skills to build positive relationships with drivers, customers, and colleagues.
  • Excellent attention to detail and accuracy.
  • Ability to work in a fast-paced environment, manage multiple priorities, and remain calm under pressure.
  • Confidence using Microsoft Office and transport or logistics systems to manage data and reporting.

Responsibilities

  • Coordinate daily delivery schedules and communicate updates with drivers, depot teams, and customers.
  • Handle delivery queries, resolve issues, and support a positive customer journey.
  • Monitor transport and delivery performance, including on-time deliveries, failed drops, and key performance indicator reporting.
  • Investigate delivery issues, identify process improvements, and support corrective actions to reduce service failures.
  • Maintain accurate administrative records and compliance documentation, prepare reports, and update transport-related systems.

Desired Qualifications

  • Previous experience in transport or warehouse administration or customer service environments.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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