Benefits Consultant - Family and Work-Life

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Benefits Consultant within PNC's Total Rewards organization, you will be based in Pittsburgh, PA.

This position will support the development and execution of the strategy behind PNC’s family and work-life benefit and program offerings. You’ll also proactively identify and execute opportunities to increase awareness and utilization of the programs under ownership and serve as the primary point of coordination for onsite services. The ideal candidate will have a proven track record of process improvement, data analysis, and cross-functional partnership.

•Provides technical and analytical support for the design, development, and implementation of benefit programs.
•Owns defined program work, projects, or vendor deliverables and manages routine escalations. Coordinates with cross-functional partners to administer changes.
•May identify opportunities to increase awareness and understanding of benefit programs and support the execution of such opportunities through presentations, communication development and review.
•Performs standard quality checks, reconcilements, routine benefit transactions, enrollments, requests, and data updates.
•Supports testing, internal controls, policy development, compliance reviews, operational reporting, and vendor monitoring.
•Communicates with key stakeholders and provides escalation support. May analyze and interpret data, trends, and regulatory requirements, resolves issues and turn findings into recommendations.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides supervision for research and analysis, clerical tasks, the implementation of benefits programs and policies, and other activities associated with the organization's employee benefits. May coordinate the analysis and implementation of the enterprise's wellness & work-life programs.
• Supervising benefits analysis activities including the research, analysis, evaluation, and administration of corporate benefits plans and programs. May organize the execution of the enterprise's wellness and work-life programs and activities.
• Ensuring all benefits programs and activities comply with related federal and state rules and regulations, e.g. Consolidated Omnibus Budget Reconciliation Act (COBRA) and Health Insurance Portability and Accountability Act (HIPAA).
• Assisting in the design and implementation of corporate benefits programs, policies, and procedures, may also assist with the design and implementation of the organization's wellness and work life programs, policies, and procedures.
• Working with appointed vendors for outsourced benefits programs to ensure employees questions and issues are properly resolved.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Benefit Programs, Benefits Administration, Benefits Analysis, Communication, Consulting, Employee Compensation and Benefits, Health Care Reform, Insurance, Risk Management, Strategic Planning

Competencies

Benefits Programs, Business Acumen, Data Gathering and Analysis, HR: Policies, Standards and Procedures, HR Legal and Regulatory Environment, Workforce Analytics

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.