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AXA

Global insurer offering life, property, casualty

Auto Claims Adjuster Technician

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeWasquehal, France

About the Job

Requirements

  • Hold at least a licence in insurance or a similar qualification.
  • Have experience managing claims.
  • Be versatile across multiple products for individual and professional customers.
  • Be comfortable handling customer relationships by telephone and have strong writing skills.
  • Be able to manage approximately 30 files per day.
  • Be able to learn how to manage complex cases, including multi-vehicle collisions and high-stakes claims.
  • Be proficient in automotive insurance conventions (IRSA) and the fundamentals of the Badinter Law.
  • Have strong oral communication, summarization, and writing skills.
  • Be comfortable using computer tools.
  • Be able to work as part of a team and contribute to team activities.
  • Show initiative and be able to work autonomously.

Responsibilities

  • Manage an autonomous portfolio of approximately 300 claims across several contract types, including auto, agricultural equipment, motorcycle, caravan, and motorhome claims, while meeting service-quality commitments.
  • Identify liability and apply contractual rules, conventions, or general law.
  • Assist customers and distributor networks, and coordinate stakeholders such as garages, assessors, and other departments.
  • Ensure actions proceed properly, identify appropriate solutions, and offer indemnification options suited to insured customers’ expectations.
  • Prepare, issue, and monitor recovery claims through receipt of funds.

About the Company

AXA

Global insurer offering life, property, casualty

AXA is a global insurer and asset manager that provides life, health, and property and casualty insurance, as well as related financial services. Its products work by customers paying insurance premiums in exchange for coverage against risks; AXA pools risk across many policyholders, prices premiums based on risk, and pays claims when events occur, while also offering investment and retirement products through its asset management arm. The company has grown through large acquisitions, giving it a wide geographic footprint and a diverse mix of personal, commercial, and specialty insurance offerings. This scale and breadth set AXA apart from many competitors, alongside a long history of strategic mergers that expanded its reach to customers around the world. AXA’s goal is to be a leading global insurer and asset manager, delivering financial protection and long-term value to customers and stakeholders.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1816

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