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Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Public Benefit Specialist

Clinical Support & Patient AdministrationPosted on Nov 2
Full-timeJupiter, FL, USA

About the Job

Requirements

  • At least 1–2 years of experience in the healthcare industry, interacting with patients regarding hospital financial issues.
  • High school diploma or GED; a combination of post-secondary education and experience may be considered in lieu of a degree.
  • Obtain the CRCR certification within 9 months of hire.

Responsibilities

  • Review referred uninsured and under-insured patients for program eligibility opportunities, and initiate and coordinate the application process to facilitate accurate and appropriate submissions.
  • Communicate effectively with patients to obtain documents that must accompany their applications.
  • Follow submitted applications through the determination point, update applicable insurance information, and ensure timely billing or adjustment posting.
  • Document all relevant actions and communication steps in assigned patient accounting systems.
  • Maintain working knowledge of state and federal program requirements and share information with colleagues and supervisors.
  • Develop and maintain proactive working relationships with county, state, and federal Medicaid caseworker partners, collaborating with other revenue cycle departments and associates.
  • Perform other job duties as assigned.

Desired Qualifications

  • Understanding of revenue cycle processes, including admission, billing, payments, and denials.
  • Comprehensive knowledge of patient insurance processes for obtaining authorizations and benefits verification.
  • Knowledge of health insurance requirements, medical terminology, or CPT or procedure codes.
  • Patient Access experience with managed care or insurance and call center experience are highly preferred.
  • Demonstrate inquisitiveness and openness to innovation, including artificial intelligence, to explore better processes and ways to reduce friction and improve patient and client experiences.

About the Company

Ensemble Health Partners

End-to-end revenue cycle management for hospitals

Ensemble Health Partners provides end-to-end revenue cycle management for hospitals and health systems. It handles the entire process from patient intake to final payment, with teams and technology embedded into the provider's operations and a revenue model tied to performance improvements. The company uses its proprietary EIQ platform (analytics, AI, and workflow automation) to optimize revenue cycle processes, reduce insurance denials, and speed cash collection, managing more than $39 billion in net patient revenue. Its approach differentiates it by being a true managed-services partner with full accountability for financial outcomes and a track record of meeting initial client goals. The overarching goal is to improve healthcare providers’ financial performance so they can focus on patient care.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cincinnati, OH
Founded
2014

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