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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeCharleston, IL, USANo salary listedIn-person

About the Job

Requirements

  • Use judgment, math, and multitasking skills.
  • Control costs, inventory, and cash, and manage food operations.
  • Maintain customer relations and provide customer service.
  • Follow store policies and procedures and ensure the crew follows them.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and the required image and standards.
  • Have transportation to and from work.
  • Have the ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Use a computer keyboard or touchscreen to enter orders.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Stand for most tasks and walk short distances and durations; delivery personnel must travel between the store, delivery vehicle, and customer locations.
  • Lift and stack deliveries weighing up to 50 pounds from floor level onto shelves as high as 72 inches.
  • Carry ingredients and supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and pizza dough trays weighing approximately 12 pounds each.
  • Push and pull trays on dollies, requiring up to 7.5 pounds of force to push.
  • Infrequently navigate stairs or climb ladders for tasks such as changing sign prices, washing walls, and performing maintenance; delivery may require navigating five or more flights of stairs.
  • Bend forward at the waist at the pizza assembly station, front counter, and while stocking ingredients; the assembly position is repeated throughout the day for approximately 30 to 45 seconds at a time.
  • Occasionally crouch or squat to stock shelves and clean low areas.
  • Reach continuously in different directions, including above 72 inches occasionally, and reach down or forward for stocking, food preparation, cleaning, and answering phones.
  • Drive to deliver pizzas within a designated delivery area; a team member may make several deliveries per shift.
  • Use hand-eye coordination and hands continuously, including forceful forearm and wrist use when shaping dough, manipulating pizza tools, pinching pizza boxes, and grasping cans, phones, cutters, peels, and boxes.
  • Use pencils or pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.
  • Deliver products by car to customers' doors and deliver flyers and door hangers.
  • Have a valid driver's license with a safe driving record that meets company standards.
  • Have access to an insured vehicle for deliveries.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure crew members meet store policies and procedures.
  • Staff the shift and complete paperwork.
  • Manage costs, cash, food operations, schedules, store image, customer service, attendance, cleanliness, marketing, and profitability.
  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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