Head of Global Employee Relations

We're the Employee Relations team — we manage the relationship between the company, its employees, and employee representative bodies (e.g. unions, works councils). What we do: - Employee Relations case management and resolution - Union/works council engagement - Non-compete compliance We design practical, compliant solutions that protect employees' rights while enabling business growth. Responsibilities - Global Scale & Complexity: lead a Global ER team located in 4 regions to support ER cases in around 45 jurisdictions to balance business needs, meet management philosophy, and control risks; - Strategy & Operation Closed Loop: develop ER strategy, guidelines in different ER areas of underperformance, restructures, probation failure, etc, and partner with HRBPs to drive cases smoothly; - Digital Transformation: optimize processes and introduce AI to improve efficiency； - Labour Relations: collaborate with the Employee Representative Body to ensure compliance as well as management implementation; - Non-Compete: develop post-termination restriction strategies in different countries and drive case implementation. Minimum Qualifications - Strong HR professional capability, with deep expertise in strategic business partnering and the ability to support business leaders in complex, fast-paced, and global or multi-market environments. - Proven leadership capability, including the ability to lead through ambiguity, set clear priorities, build high-performing teams, and drive cross-functional/cultural collaboration across regions and stakeholder groups. - Demonstrated experience managing complex, high-stakes, and executive-level matters with discretion and sound judgment. - Ability to quickly understand our business model, operating environment, and the regulatory and cultural landscape of the markets we serve, and to translate that understanding into pragmatic ER strategy. - Strong problem-solving capability, learning agility, ownership, resilience, and high standards of integrity and confidentiality. - Good communication, influencing, and stakeholder-management skills. Able to influence stakeholders through data, empathy, and deep business understanding. - Proficiency in English to collaborate effectively with global stakeholders. Preferred Qualifications - Working experience in fast-paced technology, internet, platform, or other high-growth business environments. - Juris Doctor (J.D.), employment-law background, or relevant professional HR/ER certification. - Familiarity with labor relations, works councils, unions, or local employment practices in one or more international markets is a plus. - Proven ability to use data and analytics to drive proactive, preventative ER strategy.