Inside Sales Engineer / Senior Engineer

Job Summary:
If you are an Inside Sales professional and looking for career opportunity, Emerson has an exciting offer to you! Opening for Inside Sales Engineer position in Chennai location and responsible for carrying out sizing and selection and providing on time quotation to customers through Regional Sales Managers or Dealers.

In This Role, Your Responsibilities Will Be:

• Responsible for carrying out sizing and selection and providing on time quotation to customers through Regional Sales Managers or Dealers.
• Responsible for daily, weekly and monthly commitments for on time quotations.
• Track the quotations issued for win rate, processing time, and proportion of clean orders received.
• Support Regional Sales Managers and Dealers in technical discussion with customers.
• Follow-up with customers over the phone and through personal visits for conversion of assigned quotations to purchase orders.
• Review purchase orders received and hand over for execution
• Technical and Price offer consolidation and submission in the customer format.
• Immediately on receipt, check the PO for compliance with the offer submitted, and officially inform the customer/Sales Manager/ Dealer in case of any discrepancy. Follow-up for order amendment where necessary.
• Pass on the clean order, along with all supporting documents to SOM for execution.
• Guide SOM to provide order acknowledgement and all necessary documents to the customer. Also track the communication between customer and SOM for smooth and timely order execution, as well as payment process.
• Manage change orders to reflect impact on price, delivery, damages, etc.
• Support purchase team on clarifications for regulators imported from factories abroad.
• Support QA team for inspection by liasoning with customer if necessary.
• In short, form a team for region along with regional sales manager to meet and exceed regional assigned targets for year
• Correspond with application experts at other world location as and when required for special applications / prices and interact with the factories for testing requirements and delivery period.
• For MRO enquiries, interact with the service team, customers and BU experts for investigating the root cause and proposing the solution.
• Submit the weekly and monthly reports in the prescribed format.

Who You Are:

 You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach.
 

For This Role, You Will Need:

• Strong technical skills and aptitude. Comfortable in leading technical discussion.
• Strong sales aptitude. Keen to interact with customers.
• Proactive approach and customer focus. Skilled in problem solving.
• Learning agility. Keen to learn new products and technologies.
• Good interpersonal skills.
• Strong Team member
• Knowledge of regulators/valve industry preferable. However, candidates from Pump, Seals and Compressor background are acceptable.
• Good knowledge of Commercial terms and conditions.

Preferred Qualifications That Set You Apart:

• Engineering Degree with 5- 10 years’ experience, preferably within the process industry.
• Good communication and presentation skills.
• Familiar with basic business software’s applications

Our Culture & Commitment to You:

 At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.