Kaizen Asset Management Services

Dubai-based asset and property management services

Experience Manager - Horizontal Community

Real Estate Property ManagementConfirmed live in the last 24 hours

Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Business Administration, Real Estate, or a related field is required.
A minimum of 5 years of experience in owners association management is required.
Certification in property management or owners association management, such as CMCA, M100, or PCAM, is required.
Strong knowledge of local laws and regulations related to owners' associations is required.
Proficiency in financial management and reporting is required.
Experience with property management software is required.
Commitment to sustainability and environmental stewardship is required.

Responsibilities

Oversee community management, including financial management, maintenance, and resident experience.
Ensure compliance with relevant laws, regulations, and owners association bylaws.
Monitor service providers’ performance, ensuring adherence to company SLAs and KPIs.
Develop and implement strategies to optimize and grow the buildings under management.
Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
Lead initiatives focused on sustainability, environmental stewardship, and technology integration.
Establish and maintain strong relationships with property owners, vendors, and authorities.
Regularly assess building operations to ensure efficiency and high standards.
Prepare and present reports to senior management and clients.
Stay updated on industry trends, best practices, and legal developments.

Desired Qualifications

A Master's degree is preferred.

Experience Manager - Horizontal Community

Kaizen Asset Management Services · Dubai, United Arab Emirates · Full-time · Posted 2026-11-02

Workplace: on_site

Department: Owners Association

Description

KAIZEN Asset Management Services is a leading Dubai-based property management firm established in 2006 and the region’s first ISO 9001:2015-certified provider. We deliver comprehensive solutions across Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services, serving prominent real estate clients across the UAE.

We are excited to launch a new flagship project and are seeking an experienced Experience Manager with a strong background in horizontal community management, particularly villa and townhouse developments. The ideal candidate will have proven expertise in community operations, resident relations, and facilities coordination, with a passion for delivering exceptional living experiences.

Key Responsibilities:

Oversee community management, including financial management, maintenance, and resident experience.

Ensure compliance with all relevant laws, regulations, and owners association bylaws__.
Monitor service providers’ performance__, ensuring adherence to company SLAs and KPIs.
Develop and implement strategies to optimize and grow the buildings under management.
Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
Lead initiatives focused on sustainability, environmental stewardship, and technology integration__.
Establish and maintain strong relationships with property owners, vendors, and authorities__.
Regularly assess building operations to ensure efficiency and high standards.
Prepare and present reports to senior management and clients__.
Stay updated on industry trends, best practices, and legal developments__.

What We Offer:

Opportunity to manage a high-profile new project with KAIZEN AMS.
A chance to contribute to innovative and sustainable community solutions__.
Collaboration with a passionate and professional team dedicated to excellence.

If you are an experienced community management professional with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you.

Requirements

Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred).
Minimum of 5 years of experience in owners association management.
certification in property management or owners association management (e.g., CMCA, M100, PCAM).
Strong knowledge of local laws and regulations related to owners' associations.
Exceptional communication and interpersonal abilities.
Proficiency in financial management and reporting.
Commitment to sustainability and environmental stewardship.
Technologically sawy with experience in property management software.

Apply

Apply at Kaizen Asset Management Services

About the Company

Kaizen Asset Management Services

Dubai-based asset and property management services

Kaizen Asset Management Services provides comprehensive asset and property management in Dubai, offering leasing, tenant management, building management, and community management for freehold and leasehold assets. It uses technology and digital innovation to deliver value-added services that protect and grow property values across a portfolio of 165 projects worth over AED 18 billion, serving major clients such as Emirates REIT, Dubai South, Al Futtaim, and Select Group. The company differentiates itself through its scale, sustainability focus, and integrated service model designed for luxury properties, backed by a 178-person team that has served 55,000 customers. Its goal is to transform property management practices in Dubai and drive demand for premium real estate by improving efficiency, sustainability, and owner outcomes.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Dubai, United Arab Emirates
Founded: 2006

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