PSECU

Not-for-profit, member-owned credit union

Collection Support

Office Clerical & RecordsConfirmed live in the last 24 hours

Full-timeHarrisburg, PA, USANo salary listed

About the Job

Requirements

A high school qualification is required, or an equivalent combination of experience and education.

Responsibilities

Make inbound and outbound courtesy calls to members with past-due loans.
Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
Open and distribute department mail and support emails.
Execute checks securely and post them to accounting systems and member accounts.
Process, maintain, and document returned and incoming correspondence.
Ensure proper execution of vendor bills.
Process, maintain, and document cease and desist requests.
Work with management to process and maintain charged-off collection accounts.
Assist in training new staff.
Perform other duties as assigned.

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Collection Support position is responsible for completing administrative duties in the Credit Solutions unit. This includes but is not limited to inbound and outbound mail processing, performing outreaching to delinquent members, and other clerical and administrative duties as assigned by management.

Schedule: Monday thru Friday, 9:00AM to 5:00PM. 100% onsite.

In this position, you will

Courtesy Calls: Makes inbound and outbound courtesy calls to members with past-due loans.
Legal Compliance and Risk Management: Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities.
Administrative Support: Opens and distributes department mail and supports emails. Executes checks securely and posts them to accounting systems and member accounts. Processes, maintains, and documents returned and incoming correspondence. Ensures proper execution of all vendor bills. Processes, maintains, and documents cease and desist requests. Works with management to process and maintain charged-off collection accounts.
Training and Development: Assist in training new staff.
Other duties as assigned.

Qualifications:

High School (Required)Any equivalent combination of experience and education. | Required

About the Company

PSECU

Not-for-profit, member-owned credit union

PSECU is a member-owned, not-for-profit credit union serving Pennsylvania residents, families, and students since 1934 through a digital-first banking model. It offers checking and savings accounts, credit cards, auto and personal loans, mortgages, student loans, and investment and insurance products. What sets PSECU apart is its member-first structure, returning profits to account holders as competitive rates and lower fees, backed by 24/7 human support. The goal is to help members achieve more throughout their financial lives.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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