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NETC Fleet Services

Road Service Technician

Full-Time
$35 - $40/hr+ Commission
Mid
Exeter, NH, USA
In Person
Automotive Service & RepairHeavy Duty & Diesel Vehicle Maintenance

About the job

Requirements
  • A valid driver’s license is required.
  • A current DOT Medical Card is required.
  • Strong experience using mechanical and electrical power tools is required.
  • Working knowledge of computers, diagnostic equipment, and related electronics is required.
  • The candidate must be able to work independently while staying connected with Dispatch and Management.
  • Weekend and on-call availability is required.
  • A high school diploma or GED is required.
  • The candidate must have a strong working knowledge of commercial vehicles, electrical systems, and gas and diesel engine systems.
  • Experience diagnosing and repairing diesel-powered trucks and equipment is required.
  • Proficiency with diesel engine diagnostic software and equipment is required.
Responsibilities
  • Perform emergency roadside diagnostics, repairs, and service on diesel vehicles and equipment.
  • Diagnose mechanical and electrical problems quickly and accurately.
  • Perform brake, electrical, and tire repairs, including tire removal and installation.
  • Complete engine and powertrain repairs, ranging from minor repairs to more advanced work.
  • Troubleshoot complex mechanical and electrical issues.
  • Diagnose and repair A/C and emissions systems.
  • Obtain necessary parts when required and coordinate with Parts personnel.
  • Test-drive trucks and equipment when necessary to verify repairs.
  • Follow all company and industry safety procedures and protocols.
  • Maintain clear communication with Dispatchers, Parts Counter Specialists, customers, and Management.
  • Process customer credit card payments when required.
  • Handle customer concerns calmly, professionally, and efficiently.
  • Submit receipts, invoices, service documentation, and other paperwork promptly.
  • Keep the assigned company service truck clean, organized, stocked, and ready for the next call.
  • Immediately report service-truck maintenance or equipment issues to Management.
  • Follow company accident and incident procedures when necessary.
  • Maintain a clean and safe work environment.
  • Assist with additional duties as business needs require.
Desired Qualifications
  • Diesel engine repair training and/or certification is preferred.
  • Previous roadside or mobile repair experience is highly valued.

About the company

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