Bartender Trainer

CINÉPOLIS CAREERS

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.
 
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!

JOB DESCRIPTION

DEPARTMENT: Operations

LOCATION: Theater

REPORTS TO: General Manager

JOB DUTIES

• Set an example for the rest of the staff in all areas of guest service.
• Continuously develop and train the bartending staff.
• Follow any/all assigned training schedules.
• Provide feedback to trainees and management on training progress. Follow any/all assigned training schedules.
• Train the staff to process all payments correctly and promptly to ensure they have a smooth transition into the theater.
• Greet guests who approach all bar areas immediately with a smile and warm hospitality, embodying Nice and Amazing Service.
• Demonstrate Passion and Commitment by rapidly and accurately taking food and beverage orders and using selling maximizations for every guest.
• Create a unique and amazing experience for guests by possessing full knowledge of bar and menu items and being able to make recommendations.
• Check patrons' identification to ensure that they meet minimum age requirements, 21 or older, for consumption of alcoholic beverages.
• Mix, garnish, and serve alcoholic and non-alcoholic drinks for server orders, and patrons of the bar, lobby, and lounge following standard recipes.
• Clean as you go including glasses, utensils, bar equipment, and bussing tables.
• Implement alcohol service and safety training, including but not limited to the following: ensuring that alcohol is consumed in designated areas only, not over serving an intoxicated guest, and do not hesitate to ask for management intervention if necessary.
• Set up and maintain appropriate stock levels for the bar.
• Keep Managers up to date on inventory levels.
• Wash and sanitize all stemware.
• Navigate guest complaints and assist with requests or direct them to the proper resource if unable to assist.
• Complete all opening, mid, and closing procedures- including but not limited to side work.
• Other duties as assigned.

EDUCATION AND/OR EXPERIENCE

• Must be 18 years or older.
• 1+ years of bartending experience with a full bar in a Cinepolis theater.
• ServSafe and Alcohol training certifications are required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Standing, walking, lifting, twisting, traversing stairs, and bending on a frequent basis.
• Possibility of lifting between 25-50lbs.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Organized and able to prioritize in a fast paced and constantly changing environment while maintaining a smile and positive attitude.
• Great communication skills with the ability to handle difficult and stressful situations and issues positively.
• Flexible working hours including nights, holidays, and weekends.

WORKING CONDITIONS/PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.
While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of the premise.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.

Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 

**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.