Fulfillment Specialist

Overview

The Fulfillment Specialist (Temp, Seasonal) is responsible for the on-time and accurate delivery of orders to our customers. This role is critical to the success of our growing Digital business and requires a high attention-to-detail and a process-oriented mindset. 

Pay for this role is $21/hour. 

Responsibilities

• Assist the eStore Fulfillment team by serving as a versatile team member. 

• Accurately and efficiently process merchandise, order transactions in a timely, organized and efficient manner. 

• Execute fulfillment operations in accordance with established Company guidelines: 

• Picking merchandise 

• Styling merchandise into the appropriate presentation box 

• Processing orders for inventory management and customer notifications 

• Packing FedEx boxes with prepared merchandise 

• Ensuring packages are prepped and ready for FedEx pick-up each day. 

• Assist with receiving daily shipments from FedEx, USPS, and BRINKS 

• Support proper inventory management and care daily to ensure clean inventories 

• Ensure fulfillment stations are stocked with appropriate items including jewelry presentation boxes, pre-built FedEx boxes, necessary packing materials, etc. 

• Excellent and detailed communication to leadership of any and all delays on orders/concerns. 

• Ensure that all additional notes for online orders are reviewed and applied correctly and timely for all orders daily. 

• Maintain proficiency in all roles related to the fulfillment area 

• Responsible for performing any other duties or functions that are requested by the appropriate Management/Company personnel. 

Qualifications

• 1+ years of fulfillment experience in a warehouse or other relevant work environment, preferred. 

• Must have demonstrated communication skills, oral and written, as well as the ability to communicate with a vast array of personality types and skillsets, regardless of organizational level. 

• Demonstrated ability to multi-task and prioritize projects & tasks with a sense of urgency 

• Demonstrated ability to be flexible and adaptable to various situations 

• Demonstrated ability to use technology. 

• Proven ability to collaborate with other member(s) of team 

Behavioral Characteristics

Focused; can concentrate on the task at hand for sustained periods. Consistently and patiently thorough. Works at a consistent pace in an environment that can sometimes by very fast paced. Comfortable with familiar processes and environments. Follows well-established plans. Attentive to, careful and accurate with the details involved in a job. Detail-oriented. Enjoys work which is of high quality. Works autonomously in area of expertise. 

Work Environment

This role is on-site as part of the Home Office team. The primary environment for this role is an open office and considerable business is conducted using computer technology. This is a fulfillment and shipping environment which requires the ability to lift and carry packages up to 20lbs. 

Employer will not sponsor visa or work authorization.