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Insomnia Cookies

Late-night delivery of cookies to students

District Manager

Retail Store ManagementPosted on Nov 6
Full-timeKansas City, MO, USAIn-person

About the Job

Requirements

  • A minimum of 5 years of experience as a multi-unit regional manager in the food and beverage, restaurant, hospitality, or retail industries.
  • At least 2 years of leadership experience in a customer service-oriented role.
  • Ability to build, hire, and coach a diverse part-time hourly staff.
  • In-depth knowledge of diverse business functions and principles, including supply chain, profit and loss analysis, customer service, compliance, and human resources.
  • Strong organizational, interpersonal, and problem-solving skills.

Responsibilities

  • Develop and execute regional support strategies that achieve each store’s financial, operational, and customer-service goals while addressing each store’s unique strengths and challenges.
  • Provide expertise on customer service challenges, team staffing, store operations, and company policies and procedures.
  • Assist in effectively managing labor in conjunction with the Director of Workforce Planning, regional support team, and Store Operations Managers.

Desired Qualifications

  • Prior experience with baking, bakery equipment, or commercial kitchen equipment.

About the Company

Insomnia Cookies

Late-night delivery of cookies to students

Insomnia Cookies delivers freshly baked, warm cookies to customers during late-night hours, mainly serving college students. Its products are ordered online for delivery or pickup, with cookies baked in company bakeries and distributed through a mix of company-owned locations and franchises. The company differentiates itself with reliable late-night delivery and strong brand recognition, supported by a scalable franchise system and standardized operating plans. Its goal is to grow both company-owned stores and franchises to expand its footprint and revenue as the leading late-night dessert option.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$4.4M
Headquarters
East Norriton Township, Pennsylvania
Founded
2003

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