Davies North America

Global insurance professional services and tech

General Liability Claim Representative

Claims AdjudicationUpdated on Nov 13

Full-timeAlabama, USA$90k - $110k /yrRemote

About the Job

Requirements

Five to seven years of experience handling commercial general liability claims.
An adjuster’s license is required; a New York license is preferred, or the candidate must be willing to obtain additional licenses.
The candidate must be able to interpret routine and complex policy contracts and coverage.
The candidate must have knowledge of current case law, statutory law, Department of Insurance regulations, and other claims practices and issues applicable within the territory of operation.
The candidate must demonstrate sound analytical skills and the ability to determine, evaluate, investigate, and resolve claims.
The candidate must have strong written and verbal communication skills for timely communication with diverse audiences.
The candidate must have time-management skills and the ability to meet deadlines, multitask, prioritize, organize, and document work in a fast-paced environment.
The candidate must be able to work collaboratively and independently with minimal supervision.
The candidate must use discretion when handling sensitive and confidential information.

Responsibilities

Handle and supervise complex and litigated liability and property claims throughout the life of each claim.
Negotiate and settle large-exposure commercial general liability and property claims with contractors, public adjusters, and attorneys.
Investigate coverage, liability, and damages.
Maintain a 100% pending and closing ratio.
Establish and maintain reserves and payments.
Prepare written status and large-loss reports for clients.
Attend mediations and settlement conferences as necessary.
Direct and monitor defense counsel to settle litigated claims.
Provide monetary authority and strategy to counsel to protect client funds and claims.
Plan, organize, and establish priorities to manage responsibilities under critical deadlines.

Desired Qualifications

A New York adjuster’s license.

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

We're on the lookout for a General Liability Claims Adjuster. As a Liability Claims Adjuster, you will be responsible for handling and supervision of complex and litigated liability and property claims. Responsible for the investigation of coverage, liability and damages, negotiating with contractors, public adjusters and attorneys, through the life of the claim, maintain a pending and closing ratio of 100%, be responsible for the establishment and maintenance of reserves and payments, presenting large loss report and communicate with their manager as well as internal and external customers.

Negotiate and settle large exposure commercial general liability and property claims
Prepare written status and large loss reports for clients
Ability to interpret routine and complex policy contracts and coverage.
Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines
Attend mediations and settlement conferences as necessary
Direct and monitor defense counsel to settle litigated claims
Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected
Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation
The ability to determine, evaluate, investigate and resolve claims
Demonstrate sound analytical skills

Other duties as assigned

5-7 years' experience handling commercial general liability claims
Adjusters License required- NY preferred or willingness to obtain additional licenses
Proactive, independent, dependable, and takes initiative with consistent follow through
Superb written and verbal communication skills conducted in a timely manner with diverse audiences
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail with ability to utilize decision making and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization

About the Company

Davies North America

Global insurance professional services and tech

Davies North America is a global professional services and technology company that began in the UK as an insurance claims manager. It now provides technology, consulting, and legal solutions to clients in regulated industries, including insurance, through managed services, outsourcing, and advisory offerings. The company grows by acquiring other businesses to expand its geographic reach and service capabilities. Its goal is to become a global leader in professional services and technology for regulated industries, particularly in markets like the US, Canada, and Bermuda.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $363M
Headquarters: London, United Kingdom
Founded: 1968

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