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Caliber

Corporate reputation management and insights platform

Collision General Manager

Business & StrategyPosted on Nov 10
Full-timeNorth Syracuse, NY, USAIn-person

About the Job

Requirements

  • At least 3 years of collision management experience.
  • Must have a valid driver's license and be eligible for coverage under the company insurance policy.
  • Must be at least 21 years old.
  • Must have an advanced understanding of collision estimatics.
  • Must have prior experience with CCC1.
  • Must have an advanced understanding of the repair process and procedures.
  • Must be able to understand written and verbal instructions.
  • Must be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Must be able to provide personable, friendly customer service to internal and external customers.
  • Must be able to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
  • Must be eligible to work in the United States without restrictions.

Responsibilities

  • Oversee center operations, including risk management, teammate development, client metrics, production, and administration.
  • Recruit, recognize, and retain talented teammates.
  • Monitor current financial performance metrics and review the previous month's metrics to identify opportunities and trends.
  • Ensure center teammates repair vehicles thoroughly, safely, and profitably in accordance with company standard operating procedures, insurance partners, and industry guidelines and standards.

About the Company

Caliber

Corporate reputation management and insights platform

Caliber is a corporate reputation management platform that helps large companies understand and shape stakeholder perceptions. It collects perception data, provides tailored insights and strategic advice through digital tools and expert analysis, and uses customized questions with periodic measurements to track alignment between targets and actual results and identify KPIs that need action. It differentiates itself by turning perception data into concrete, action-oriented strategies instead of generic branding advice, helping clients boost loyalty, engagement, and advocacy. Its goal is to help organizations build trusted brands and stronger stakeholder relationships through data-driven reputation management.

Company size
11-50
Company stage
N/A
Total funding
$480K
Headquarters
Scottsdale, AZ
Founded
1997

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