Location: Canada
State/Province/City: British Columbia
City: Vancouver
Business Unit: Store Support Centre (SSC)
Time Type: Full-time
Senior Manager - Fulfillment Planning
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Fulfillment Planning team is a critical function in driving connection and partnership across our Global Fulfillment vertical and key stakeholders across the organization. The role will report to the Director, Fulfillment Planning, leading a team of analysts to develop the program and deliver on key mandates in this highly cross-functional area. This team is responsible for facilitating connection, visibility and coordination across key channel partners, product teams and within our Global Fulfillment functions, driving targeted performance reviews, continuous improvement and driving actions to reduce risks when constraints arise across the network. This leader can expect to liaise directly with leaders throughout the organization including but not limited to Ecom & Retail Channel Operations, Merchandise Planning, S&OP, FP&A, DC Operations, Logistics, Fulfillment Engineering & Strategy teams.
core responsibilities
•Drive leadership review forums to enhance partnership across above mentioned stakeholders to drive effective product flow in region, driving connection, visibility and coordination, optimizing cost to serve.
•Leverage both operational and financial expertise to support management of fulfilment network optimizations and identifying/quantifying impacts of key opportunities and decisions on financials, leaning on your strong communication and engagement skills with partners to surface risks & options
•Partner across Product, Finance and Fulfillment verticals to deliver integrated planning processes, accurately capturing network shifts, ensuring alignment and clarity across stakeholders as plans adjust, coordinating resolution to any significant or complex operational risk that may impact fulfillment.
•Partner across key channel, MPA, PDM and technology groups to develop and deliver a roadmap of key optimization projects and supportive KPIs and data-rich toolsets aimed at delivering cost and/or service benefits.
•Collaborate with key cross-functional partners to drive alignment of demand profiles and inventory position to distribution center capacity, with particular focus on Q4 event planning & in-season execution.
•Lead and mentor a team of analysts, delivering fulfillment-based business insights to manage risk and highlight solutions. Leverage deep end-to-end understanding of Fulfillment network structure to partner with other functional teams to enrich collective insights.
qualifications
•Proven ability to manage multiple projects with varying timelines and scopes simultaneously; including ability to plan, budget and manage project execution.
•Demonstrated ability to align leadership team members to a set of recommendations, plans and drive decision making.
•Deep understanding of end-to-end business processes, including some working knowledge of distribution, logistics, and trade compliance networks
•Strong analytical skills with ability to lead and conduct complex network modeling and financial analysis.
•Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
•Self-starter approach to work, with an eagerness to consistently meet and exceed objectives and foster this within your team.
•Strong experience with MS Powerpoint, Excel, Word necessary. Experience with Power BI, SQL and JIRA is an asset.
•Undisputed integrity, personal and business ethics; ability to build trust and respect with different stakeholder groups.
•Excellent spoken and written communication skills (verbal and non-verbal)
•Bachelor’s degree in related field – Business, Data Analytics, statistics, mathematics preferred.
•Experience – 7-10 years minimum experience
must haves
•Acknowledge the presence of choice in every moment and take personal responsibility for your life.
•Possess an entrepreneurial spirit and continuously innovate to achieve great results.
•Communicate with honesty and kindness and create the space for others to do the same.
•Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
•Foster connection by putting people first and building trusting relationships.
•Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Authorization to work in Canada is required for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100 - $176,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
•Extended health and dental benefits, and mental health plans
•Paid time off
•Savings and retirement plan matching
•Generous employee discount
•Fitness & yoga classes
•Parenthood top-up
•Extensive catalog of development course offerings
•People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at[email protected]
. In your email, please include the position title, the location of the position and the nature of your request.
The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.
At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual’s own skills, judgment, and expertise without AI assistance. Any use of AI during the interview process will result in immediate disqualification. lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.