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exacare ai

AI-powered CRM for senior living

Founder Content Marketer

Copywriting & Creative WritingUpdated on Nov 12
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 6 years of experience in editorial, journalism, content, communications, or a similar role, with meaningful time spent in or around healthcare.
  • Deep understanding of the U.S. healthcare system through health technology, healthcare journalism, policy, or operations, and the ability to converse with skilled nursing executives.
  • Strong writing and storytelling skills across long-form essays and social posts, with an ability to build stories around specific people, decisions, and details.
  • Research and interview-preparation skills, including structuring conversations and developing questions that elicit substantive answers.
  • Strong editorial judgment about what makes content excellent, with examples of quality healthcare content and content beyond healthcare.
  • Interest in how artificial intelligence and software work, including large language models and healthcare integrations, and ability to explain those concepts to non-technical operators.
  • Experience working closely with a founder, executive, or public figure, and ability to earn trust, give direct feedback, and work around a demanding calendar.
  • Judgment and discretion when representing a CEO publicly, including knowing what to publish, hold, and when to seek input.
  • Use of artificial intelligence tools to research more efficiently and improve drafts, with an understanding of their limitations.

Responsibilities

  • Develop episode concepts, build a guest wishlist, research guests and topics, and write question lines and talk tracks for the CEO to record; ensure each episode has an arc, point of view, and audience takeaway.
  • Draft long- and short-form thought-leadership content, including blog posts, articles, social media posts, and newsletters, for the post-acute care audience.
  • Apply editorial standards to ensure content offers a differentiated perspective, addresses technology and artificial intelligence, connects to patient and operator outcomes, includes a human story, and is not easily replicated by competitors.
  • Partner with the Content & Brand lead and VP of Growth & Marketing on the program's brand, voice, editorial standards, web hub, and social media channels.
  • Work with the video and audio production team on scripting, episode structure, clips, and quality control.
  • Travel with the CEO to recordings and industry events, build relationships with operators and guests, and represent the program credibly in person.

Desired Qualifications

  • Experience in skilled nursing, home health, hospice, another post-acute care setting, or extensive writing about post-acute care.
  • Experience launching or running a podcast, newsletter, or publication from inception.
  • Experience ghostwriting for a founder or executive.
  • Experience building a personal audience.
  • Formal background in journalism.
  • Experience writing video scripts and talk tracks or producing audio or video content.
  • Comfort with early-stage ambiguity and fast-changing conditions.

About the Company

exacare ai

AI-powered CRM for senior living

ExaCare provides a subscription-based AI-powered CRM platform for senior living communities, including assisted living, independent living, and memory care facilities, to boost occupancy and streamline operations. The product blends CRM with AI automation to handle marketing, lead nurturing, care plan generation, billing, and compliance, all delivered as a SaaS. It stands out by focusing specifically on the senior living sector and offering an integrated solution that covers marketing, enrollment, resident care planning, billing, and regulatory needs in one platform, with AI for marketing optimization and talent engagement. Its goal is to help communities run more efficiently, reduce administrative work, and improve resident care by enabling better marketing, sales execution, and compliant operations.

Company size
51-200
Company stage
Series A
Total funding
$37.5M
Headquarters
New York City, New York
Founded
2022

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