JP Morgan Chase

Runs a consumer bank and an investment bank

Digital Channels Middleware Platforms Product Manager - Vice President

Technical Product ManagementConfirmed live in the last 24 hours

Full-time$133k - $215kIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
At least 5 years of product management experience, including platform product management experience.
Track record of maintaining and prioritizing backlogs and writing clear requirements, epics, and user stories.
Strong knowledge of data analytics and data-driven backlog development and prioritization.
Ability to work independently and across functional teams.
Critical thinking, problem-solving, analytical, communication, and interpersonal skills.
Ability to adapt to shifting priorities, manage multiple tasks and projects in a fast-paced, results-driven environment, and turn customer insights into action.
Stakeholder management across product, technology, agility, design, and data teams to develop product delivery plans and execution mechanisms within an agile framework.

Responsibilities

Develop a product strategy and vision that deliver value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the strategic roadmap and value proposition.
Build the framework and track product success metrics, including cost, features and functionality, risk posture, and reliability.
Partner with the Product Manager to identify platform product opportunities through user research and discovery reflecting customer and market needs.
Consider and plan for upstream and downstream implications of new platform features on the overall product experience.
Develop and maintain a forward-looking backlog; publish quarterly roadmaps and summaries to align with strategic goals and provide a clear delivery vision; write requirements, epics, and user stories to support product development.
Lead end-to-end product delivery, including intake, dependency management, release management, product operationalization, delivery feasibility decisions, and product performance reporting; escalate opportunities to improve efficiency and coordination.
Work with engineering and architecture to drive solution design for capabilities and apply a platform- and capability-first approach to product development.
Work with cross-functional stakeholders to manage timelines and dependencies, surface blockers and risks, and ensure controls, risk, and compliance requirements are managed.
Analyze, track, and evaluate product and platform metrics and use insights to influence the roadmap and backlog; create presentations and documentation, including feature release updates; communicate with senior leadership and promote product features in alignment with strategic goals.

Desired Qualifications

Prior experience working in a highly matrixed, complex organization.
Proficient knowledge of the product development life cycle, design, and data analytics.
Experience building and communicating quarterly roadmaps and executive-ready product updates.
Experience partnering with engineering and architecture on platform- or capability-first solution design.
Experience leading cross-functional dependency management, release management, and product operationalization.
Experience defining and reporting platform and product metrics to influence prioritization and roadmap decisions.
Familiarity with environments that have strong controls, risk, and compliance requirements.

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Help shape the future of payments at JPMorganChase. Your effort and ideas will drive real change for millions of customers in client banking, automated technology and more. Working here means you have the ambition to shape the future, where people inspire excellence, leaders invest in your growth, tools and technology amplify your skills, and our scale multiplies your impact.

As a Product Manager in Middleware Platforms Team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You also partner closely with engineering, architecture, and cross-functional stakeholders to plan platform-first capabilities, manage dependencies and releases, and align quarterly roadmaps to strategic goals. This is what happens when you join JPMorganChase, where ambition meets possibility.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Partners with the Product Manager to identify new platform product opportunities through user research and discovery that reflect customer and market needs
Considers and plans for upstream and downstream implications of new platform features on the overall product experience
Develops and maintains a healthy forward-looking backlog; publishes quarterly roadmaps and summaries to ensure alignment with strategic goals and provide clear vision for delivery. Writes requirements, epics, and user stories to support product development
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting; escalates opportunities to improve efficiencies and coordination
Works with engineering and architecture to drive solution design for capabilities and think platform/capability-first while developing products
Works with cross-functional stakeholders to manage timelines and dependencies, surface blockers/risks in a timely manner, and ensure controls, risk, and compliance requirements are effectively managed
Analyzes, tracks, and evaluates product and platform metrics and uses insights to influence roadmap/backlog. Creates presentations and documentation (including feature release updates), communicates with senior leadership, and promotes product features to align with strategic goals

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
5+ years of experience in product management, including platform product management experience
Proven track record of maintaining and prioritizing backlogs; ability to write clear requirements, epics, and user stories
Strong knowledge of data analytics and building/prioritizing backlogs in a data-driven manner
Proactive approach with the ability to work independently and across functional teams
Excellent critical thinking, problem solving, and analytical skills; excellent communication and interpersonal skills
Flexible and adaptable to shifting priorities; able to manage multiple tasks/projects in a fast-paced, results-driven environment; customer-focused with the ability to turn insights into action
Proven stakeholder management skills across product, technology, agility, design, and data teams to develop robust product delivery plans and execution mechanisms within an agile framework

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Proficient knowledge of the product development life cycle, design, and data analytics
Experience building and communicating quarterly roadmaps and executive-ready product updates
Experience partnering with engineering and architecture on platform/capability-first solution design
Experience leading cross-functional dependency management, release management, and product operationalization
Experience defining and reporting platform/product metrics to influence prioritization and roadmap decisions
Familiarity working within environments with strong controls, risk, and compliance requirements

Base Pay/Salary: Jersey City,NJ $133,000.00-$215,000.00; New York,NY $133,000.00-$215,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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