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Banfield Pet Hospital

Preventive veterinary care network of clinics

Veterinary Receptionist

Clinical Support & Patient AdministrationUpdated on Nov 15
Part-timeWestlake Village, CA, USA$16.93 - $21.63 /hrIn-person

About the Job

Responsibilities

  • Provide customer service by greeting customers, answering questions, processing incoming patients, and handling payments.
  • Answer phone calls, which may involve answering questions and screening and scheduling appointments.
  • Handle incoming and outgoing mail and email.
  • Update and file patient charts.
  • Enter data into a computerized billing program.
  • Process credit card payments and prepare bank deposits.
  • Retrieve prescriptions.
  • Assist with pet supply purchases such as pet food, supplements, and grooming items.
  • Maintain the cleanliness of the waiting room.

About the Company

Banfield Pet Hospital

Preventive veterinary care network of clinics

Banfield Pet Hospital provides preventive veterinary care through a large nationwide network of general veterinary hospitals. Its services focus on regular checkups, vaccinations, dental care, nutrition advice, and chronic disease management, often delivered through programs like the Optimum Wellness Plan. The clinics operate by offering routine and preventive pet health care, with teams of veterinarians and staff serving millions of pets each year. Banfield differentiates itself by being part of a single, coordinated health system (Mars Veterinary Health) and by leveraging a large network and standardized wellness plans to make proactive pet care more accessible. The company’s goal is to improve pets’ health and well-being, supporting a better world for pets and their people through comprehensive, preventive care and community impact programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
San Juan Capistrano, CA
Founded
1955

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