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Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Customer Service Technician

HVAC & Building SystemsConfirmed live in the last 24 hours
Full-timeNuremberg, GermanyNo salary listed

About the Job

Requirements

  • Vocational training in mechatronics, electrical work, refrigeration technology, heating construction, or a related area.
  • Professional experience in customer service.
  • Good computer skills.
  • Knowledge of heating technology, control technology, renewable energy, and system hydraulics is desirable.
  • Strong customer orientation and communication skills, and the ability to work as part of a team.

Responsibilities

  • Independently commission, maintain, and repair Bosch Thermotechnology products following theoretical and practical onboarding.
  • Work on heat pumps, split air-conditioning units, gas and oil heating systems, and control devices within existing systems in multi-brand customer service for Buderus and Bosch Junkers.
  • Measure, test, and optimize thermotechnology products and handle complaints while serving as a knowledgeable customer contact.
  • Manage the tools and spare-parts inventory in the fully equipped service vehicle and use modern IT equipment. Service assignments start from the employee’s residence.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Wetzlar, Germany
Founded
2004

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